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  1. #1
    Star Lounger
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    Display name not present under the CLSID key.

    Recently, perhaps since the May 2013 updates, I have not been able to get permission as administrator to view files in File Explorer, nor am I allowed to try and change permissions. I receive various messages telling me that I am not allowed because my "display name is not present under the CLSID key".

    This is beyond my level of experience. Does anyone know about this? This is a single computer, not on a network. Running WIN8 64 bit, with all updates.

    Thanks,
    Bill

  2. #2
    Super Moderator jwitalka's Avatar
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    Did you try a System Restore to a date prior to expeiencing the issue?

    Jerry

  3. #3
    Star Lounger
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    Thanks for responding Jerry. I have not done anything. I had no idea where to start with this. I have complete disk images so I can restore easily if I mess it up, but I am concerned that even though these system restore changes may work, I might lose a lot of things that I cannot restore without undoing the system restore correction, especially the June updates or program updates.

    Any guidance on this?

    Bill

  4. #4
    Super Moderator jwitalka's Avatar
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    How much you lose is dependent on how old the Restore point is. You will have to reinstall any programs you installed between the Restore point and today. You will also have to reinstall any Windows updates that occurred in the same time interval but it should all work OK. Your data files will be unaffected. Worst case, you do have an image to bring you back to where we stated. You don't have an image taken prior to the problem do you? If so, use that instead of System Restore.

    Jerry

  5. #5
    Star Lounger
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    Hi Jerry,

    I use Acronis and I have both a disk image and user file backups. So I will do an older disk image and then update the user files. Then I will check for updates on all my programs and Windows OS. Does that sound right?

    Thanks again!

    By the way, what is the CSLID? I see many of them on the disk but they are meaningless to me.

  6. #6
    Super Moderator jwitalka's Avatar
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    That sounds like it should work. See the following for a definition of CSLID (Class ID):
    http://www.fileresearchcenter.com/sh...tml?term=CLSID

    Its a software construct you should not have to deal with as a user.

    Jerry

  7. #7
    Star Lounger
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    FYI Jerry, I broke down and contacted MS support. After two hours with them they could not come up with anything better! I will try to restore my computer when I have a block of time to devote to it. It is working for most things I do. I will let you know what happens if you are interested.

    Bill

  8. #8
    4 Star Lounger
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    Bill

    There is a difference between Restoring your system to a previous State using a Restore Point, and restoring your system using a backup or system image. Your computer probably creates System Restore Points on a regular basis, unless the function has been turned off.

    Here is a link to blogs.msdn.com You can have some level of confidence in it since it's a Microsoft site.

    http://blogs.msdn.com/b/zxue/archive...ore-point.aspx

    This is not the time to perform Step 1: Create a restore point.

    Scroll down to Step 2: Restore system from a restore point.

    A restore point will take you back to where your system worked correctly if you use it soon enough. Your computer has a limited amount of space to save Restore points. I increased the amount of space for restore points, but if you have not, it probably only has two or three, and if your oldest Restore point was created after the problem started, then Oh Well.

    A Restore Point will not affect your data, or documents, only the system, so it's a lot better thing to try first that a backup or system image.

  9. #9
    Star Lounger
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    I did not know that this was still live. But since it is I would like to let you, Prescott, or other readers know, that MS did advise that I had to completely restore the system, not use a restore point since none are old enough. I am going to wait for 8.1 and then start over from scratch.

    Also a good warning story to all: Fix problems as soon as possible when you discover them, even if they seem to have minor effects on your day to day usage. Waiting may make them unfixable when you do need to fix them!

  10. #10
    Plutonium Lounger Medico's Avatar
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    On a side note, this is a great reason to create new Images when major changes take place in your OS, such as updates. This is probably the biggest reason that many of us create regular new Images. In my system, generally a monthly Image will suffice. Others create weekly, or I suppose daily Images although for my use these would be overkill.

    Images are generally most effective when they are up to date.
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
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