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  1. #1
    2 Star Lounger
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    Can't restore mail forwarding in gmail

    I have a gmail account for secondary purposes (accessing Google groups, etc). I had all my gmail forwarded to my main email address. That had been working fine for years.

    My ISP was messing around with the mail server on my main email address today, so I decided to temporarily stop forwarding my gmail mail, and let the email land in gmail. That worked fine.

    Then I tried to reinstate the forwarding. I changed the radio button from "disable forwarding" to "enable forwarding." Nothing happened. Messages weren't forwarded.

    I tried the option to "delete the forwarding address," figuring I would start over.

    Now, to start forwarding, you have to "add a forwarding address," to which gmail sends an "are you sure?" message. Guess what? "Invalid forwarding address. You already have all incoming mail forwarding to this address."

    No, I *DON'T*. That's what I'm trying to DO. But since gmail thinks I'm already using that address, it won't let me reinstate forwarding to that address. It says I'm currently forwarding, but forwarding isn't turned on:

    gmail.gif

    Help!?

  2. #2
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    !? 10 minutes after I posted this, suddenly gmail started forwarding my messages, including the messages that had been sitting in gmail all afternoon. Even though it still says forwarding is turned off. !?!?

  3. #3
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    gmail forwarded some of my messages, but not others. Eventually it "forgot" that it thought it was forwarding to my address, and it let me add the address again. Now it's working properly. Yeesh.

  4. #4
    Lounger lostwages's Avatar
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    Hi Gary,
    I have seen this type of problem in many Web-Based accounts, not just e-mail but Forums, newsletters, subscription accounts such as Ancestry.com etc.

    The trick here is - when you make any change to your on-line account settings or profile, after you make the change on-line -
    1) Log-off and close your Web Browser.
    2) Delete your computer's Temporary Internet Files and Cookies.
    3) Re-open your Web Browser and Log back in to the account.

    Sometimes, with some accounts you even have to take an extra step (I have to do this when I want to change the avatar pic on one of my accounts)...
    1a) In the account settings or edit profile screen, Remove the OLD value and save the change, then do steps 1-3 above.
    4) Go back to account settings or edit profile, Enter the NEW value (In my avatar pic example, uploading the new pic) and save the changes.

    Hope this helps.
    Last edited by lostwages; 2013-06-27 at 14:59.
    Happy Computing,

    Rich

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