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  1. #1
    2 Star Lounger
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    Saving e-mail (Outlook 2000)

    When I save e-mail to a .pst on the network, the size of the files seem to increase. Is this a known issue with Outlook or is there something else going on?

  2. #2
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    Re: Saving e-mail (Outlook 2000)

    it 's how outlook works - message sizes are smallest in exchange mailboxes, larger in a pst and very large stored individually on the HD. This is because of the extra data (TNEF information mostly) that outlook stores with the messages.

  3. #3
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    Re: Saving e-mail (Outlook 2000)

    Extra data? TNEF?
    Can you expand on what this is a bit more, please?
    TIA
    Silverback

  4. #4
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    Re: Saving e-mail (Outlook 2000)

    TNEF = Transport Neutral Encapsulation Format. It's used by exchange clients to identify RTF formatting. Some non-exchange mail servers will strip the TNEF data from the messages during transport.

    This KB doesa pretty good job of explaining TNEF <A target="_blank" HREF=http://support.microsoft.com/support/kb/articles/q241/5/38.asp>http://support.microsoft.com/support/kb/ar...s/q241/5/38.asp</A>

  5. #5
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    Re: Saving e-mail (Outlook 2000)

    One more thing - messages stored on the hard drive (as *.msg) contain both plain text and RTF/TNEF information in them - basically every bit of information outlook needs to open it. This is why the file size grows.

    PSTs store less of this data in the message itself and exchange mailboxes even less.

  6. #6
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    Re: Saving e-mail (Outlook 2000)

    Thank you for the link.
    I have now printed it off and am studying.

    Cheers
    Silverback

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