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  1. #1
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    Windows 7 Lenove M92 Desktops Freezing -Trigger & Cause needed

    Hi all,

    We have a problem in our organisation. We have an estate of 90 Lenovo M92 Desktops. 30 of them have sporadically frozen over the last 4 weeks. The rest are running fine with no issues. They are all the same OS Image (build). The affected machines have been re-built, a number of different drivers installed.. There is no pattern to the freezing, error logs don't report anything (Only Power kernal error - as the users have to perform a dirty power down). The machines are spread over different locations (VLANS).

    Is there anyway to force a crash dump to capture the trigger / cause of the freezing.

    Is there a way to see what applications and process were running at the time of the freezing (We don't mind purchasing software).

    How do you recommend I start investigation non-working machine compared to working machines.

    From DC side what can we check?

    From Network prospective what can we check?

  2. #2
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    If the PCs will respond at all try using the PsList tool from PsTools. The PStools utilties will all work across a network.

    Joe

  3. #3
    WS Lounge VIP mrjimphelps's Avatar
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    If all computers are identical, try doing an image of the most reliable one, and then restore that image to the least reliable one. See if that cures your problem. If it does, then restore that same image to all of the troublesome computers.

  4. #4
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    Quote Originally Posted by JoeP517 View Post
    If the PCs will respond at all try using the PsList tool from PsTools. The PStools utilties will all work across a network.

    Joe
    Hi Joe,

    The machines become completely unresponsive. We don't get any crash or error's logged.

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