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  1. #1
    New Lounger
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    Windows Live Mail cannot receive pictures

    When pictures are sent in the body of an email all I receive are boxes with an X in the top corner. Clicked on X nothing happens. Looked in options for a way to correct this and found nothing. Contacted live help and they were unable to help me. How can I resolve this problem?

  2. #2
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    File, Options, Safety Options, Download Images, Block images and other external content in HTML email (uncheck).

    Bruce

  3. #3
    Silver Lounger t8ntlikly's Avatar
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    It appears that the Microsoft e-mail servers are having a problem anyone else having a problem?

    wp_ss_20130814_0001.png
    Thanks John
    Teamwork is essential; it gives the enemy other people to shoot at. (Murphy's War Laws #39)

  4. #4
    New Lounger
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    Same here in Oz.

  5. #5
    New Lounger
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    I use chrome for most of my browsing including email. Many times the pictures in the body of the email are missing but by going to the IE browser they will usually appear. I don't understand why but it is my work-around.

  6. #6
    Bronze Lounger DrWho's Avatar
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    Not just referring to email, but generally speaking.....

    When using Firefox as your browser (like I do) it's a good idea to install and stay up to date on FLASH, Shockwave and Java. (I can download the latest versions from "File Hippo".)
    I do that for myself and all my customers and we have no problem viewing anything via Firefox.*

    * Except for those web pages, that were written especially for I.E.

    The worse problem I've seen in the past few months is with MS's HOT Mail.
    I have one client who gets her HOT Mail via web mail and every day, recently, she gets popup ads for Skype, when trying to read her email.

    I've tried to convince her to opt for GMail, but so far, no dice.
    With her Vista, I can set up Windows Mail to receive her Gmail without all the hate and discontent of dealing with HOT Mail. Well, maybe some day......

    Stubborn users are what make a Computer Tech's life miserable.

    Experience is truly the best teacher.

    Backup! Backup! Backup! GHOST Rocks!

  7. #7
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    Quote Originally Posted by DrWho View Post
    When using Firefox as your browser (like I do) it's a good idea to install and stay up to date on FLASH, Shockwave and Java. (I can download the latest versions from "File Hippo".)
    I do that for myself and all my customers and we have no problem viewing anything via Firefox.*
    Which pages does Java allow you to view?


    Quote Originally Posted by DrWho View Post
    The worse problem I've seen in the past few months is with MS's HOT Mail.
    I have one client who gets her HOT Mail via web mail and every day, recently, she gets popup ads for Skype, when trying to read her email.
    I think the popups are from Skype not Outlook.com; and can probably be disabled at Skype's Tools, Options, Notifications.

    I've never had any popup ads at Outlook.com in over a year. (I have Skype installed but don't allow it to run fulltime.)


    Bruce
    Last edited by BruceR; 2013-08-20 at 14:05.

  8. #8
    Bronze Lounger DrWho's Avatar
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    Java? How would I know. They don't come with a label.

    Why do you keep referring to Outlook.com?
    I never mentioned it.

    As for Windows Live Mail.... my customers who have used it, hate it. (as do I)
    Therefore I try to set them up with Windows Mail wherever possible.
    On most Windows 7 PC's, I can activate Windows Mail, which is much more user friendly,
    but occasionally I find a PC where Windows Mail just refuses to work.

    It generally only involves replacing the MSOE.dll file, with the one from Vista.
    There are several steps involved with doing that replacement, but that's the gist of it.

    Cheers Mate!
    The Doctor

    PS: I wonder, how many people have gotten an email from Google, telling them that their password may have been hacked, and that they should change their GMail password.
    I and two of my customers got such an email. I encourage anyone with a GMail account to change their password ASAP and use a strong pass-phrase of 10 or more characters.
    Experience is truly the best teacher.

    Backup! Backup! Backup! GHOST Rocks!

  9. #9
    Silver Lounger t8ntlikly's Avatar
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    Quote Originally Posted by DrWho View Post
    Not just referring to email, but generally speaking.....

    When using Firefox as your browser (like I do) it's a good idea to install and stay up to date on FLASH, Shockwave and Java. (I can download the latest versions from "File Hippo".)
    I do that for myself and all my customers and we have no problem viewing anything via Firefox.*

    * Except for those web pages, that were written especially for I.E.

    The worse problem I've seen in the past few months is with MS's HOT Mail.
    I have one client who gets her HOT Mail via web mail and every day, recently, she gets popup ads for Skype, when trying to read her email.

    I've tried to convince her to opt for GMail, but so far, no dice.
    With her Vista, I can set up Windows Mail to receive her Gmail without all the hate and discontent of dealing with HOT Mail. Well, maybe some day......

    Stubborn users are what make a Computer Tech's life miserable.

    I have two relatives both using FF and both with MSFT email addresses and neither get pop ups regarding Skype.......
    Thanks John
    Teamwork is essential; it gives the enemy other people to shoot at. (Murphy's War Laws #39)

  10. #10
    4 Star Lounger
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    they frequently have problems

    usually fixed within a day

    once it took over a week before i could get to my email again

    but eventually they seem to fix their problem
    which i think is often buggy scripts and coding errors when they add 'improvements'

    Quote Originally Posted by t8ntlikly View Post
    It appears that the Microsoft e-mail servers are having a problem anyone else having a problem?

    wp_ss_20130814_0001.png

  11. #11
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    Quote Originally Posted by DrWho View Post
    Java? How would I know. They don't come with a label.
    So you don't know why you say it's a good idea to install Java in a browser?

    Security alert: Remove Java from your browsers


    Quote Originally Posted by DrWho View Post
    Why do you keep referring to Outlook.com?
    I never mentioned it.
    All Hotmail customers have been upgraded to Outlook.com.


    Bruce

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