Best wishes everybody.

The problem is iTunes store music previews.
iTunes in library mode works fine.
iTunes store searches for everything except music works fine.
iTunes music searches are a nightmare, particularly if the search result is a long list. (Why does Apple not allow a search to be refined or filtered????)
When I search for a song that produces a long list of results the probelm arises.


Let me use an example:

I search for a song called "Song of Joy".
I get the results OK, but it includes lots of other irrelevant results including albums of that name, and other songs NOT called "Song of Joy" but songs containg the word "joy" such as "Ode to Joy" etc.

I organise by name so that I can scroll down to the results I an interested in, and click the preview button.

The music starts playing, but iTunes just hangs. I can't stop the music and move on to another preview.

I need to Ctrl/Alt/Delete into Task Manager and kill iTunes. (BTW, the music continues playing throughout this process).

I did a test by going through the above procedure and visiting the Computer Managment Event Viewer and got this result:

The program iTunes.exe version 11.0.4.4 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 1834
Start Time: 01ce96ab2c76bcdd
Termination Time: 10
Application Path: C:\Program Files (x86)\iTunes\iTunes.exe
Report Id:


Event ID 1002


I then went to the Action Centre Control Panel and that event was recorded like this:


Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Program Files (x86)\iTunes\iTunes.exe

Problem signature
Problem Event Name: AppHangB1
Application Name: iTunes.exe
Application Version: 11.0.4.4
Application Timestamp: 51a8f09f
Hang Signature: feac
Hang Type: 2048
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 6153
Additional Hang Signature 1: feacfb98f5c4e0d2f30891830ee79d28
Additional Hang Signature 2: 34e1
Additional Hang Signature 3: 34e1e0bc4efdb40cb0012361143d5398
Additional Hang Signature 4: feac
Additional Hang Signature 5: feacfb98f5c4e0d2f30891830ee79d28
Additional Hang Signature 6: 34e1
Additional Hang Signature 7: 34e1e0bc4efdb40cb0012361143d5398



I don't know if it's relevant, but these events also appeared at the same time in Event Manager:
__________________________________________________ ____________________
Windows Audio Device Graph glitch threshold count exceeded
Count : 0x0x44B3

event id 18
__________________________________________________ ___________________

Wireless network association failed.

Network Adapter: DW1501 Wireless-N WLAN Half-Mini Card
Interface GUID: {e9d4ef36-f5ef-43fd-ad6a-b560a2eb4734}
Local MAC Address: CC:AF:78:4A:1C:90
Network SSID: UPC143480
BSS Type: Infrastructure
Failure Reason: The driver disconnected while associating.
Dot11 Status Code: 196609


event id 11002
__________________________________________________ _______________________
Wireless network association failed.

Network Adapter: DW1501 Wireless-N WLAN Half-Mini Card
Interface GUID: {e9d4ef36-f5ef-43fd-ad6a-b560a2eb4734}
Local MAC Address: CC:AF:78:4A:1C:90
Network SSID: UPC143480
BSS Type: Infrastructure
Failure Reason: The driver disconnected while associating.
Dot11 Status Code: 196609


event id 8000
__________________________________________________ _________________________




If anybody can even hint at what the problem might be, I'd be very grateful.

I'm at the end of my rope trying to purchase music in iTunes.


Best wishes to everybody


Jim