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  1. #1
    Star Lounger
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    windows update history has disappeared

    Well, I am running Windows 7 Pro SP1 64 bit on my Lenovo T61 laptop.
    Every few weeks, I check in with Susan Bradley's Patch Watch column, and install the patches that seem to be relevant and OK. I did that most recently a few days ago.
    Just now, I noticed that the Microsoft Security Essentials (MSE) icon seemed to be doing a lot of blinking, so I clicked on that and saw that its normal cycle of Searching->Downloading->Installing seemed to be going VERY VERY SLOWLY.
    So I opened Windows Update.
    At this moment, it is offering me 13 important updates and 6 optional updates.
    If I click on "View update history", only the Definition Update for MSE KB2310138, dated today, is shown.

    A few days ago, there were an awful lot of entries in there from the the last several years of patching.

    So, does anyone have an idea about what happened?
    The computer does seem to be functioning, no error messages yet.
    Has anything vital been corrupted, or is there a way to check.
    Should I take any action now?

    By the way, if I click on "Installed Updates" a new Control Panel opens (that's right, NOT Windows Update but Control Panel), and takes a minute to scan, then it reports 296 updates installed.

    This system is protected by MSE, Malwarebytes, SuperAntiSpyware, Spywareblaster,
    and I run CCleaner occasionally for general housekeeping.

    Any insights or advice will be appreciated.

  2. #2
    Super Moderator jwitalka's Avatar
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    Occasionally, the C:\Software Distribution folder can get corrupted or deleted which can wipe out Update History.

    It wouldn't hurt to do a Malwarebytes full scan.

    Jerry

  3. #3
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    Quote Originally Posted by jwitalka View Post
    Occasionally, the C:\Software Distribution folder can get corrupted or deleted which can wipe out Update History.
    I think you meant C:\Windows\SoftwareDistribution?

    Bruce

  4. #4
    Super Moderator jwitalka's Avatar
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    Oops, you're right Bruce. My bad. thanks for the correction.

    jerry

  5. #5
    Star Lounger
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    OK, I will do a MalwareBytes full scan and report back over the weekend. Thank you!

  6. #6
    Star Lounger
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    My c:\Windows\SoftwareDistribution folder has 2,488 files in 118 folders taking up 357 MB.
    Is that comparable to anyone else?

  7. #7
    Super Moderator jwitalka's Avatar
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    I've got 392 files in, 27 folders, and 327 mb. I wouldn't be too concerned about your numbers.

    Jerry

  8. #8
    Star Lounger
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    Yes, I agree that those numbers probably have little meaning, and vary with the age of the machine and the specific updates selected over the years.

    Anyway, malwarebytes results were clean, and my update history does not go back any farther that 8-19-2013.
    Otherwise, the machine seems to be working fine.

  9. #9
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    If you run any system cleaning tools check the settings.

    Joe

  10. #10
    Star Lounger
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    I got a suggestion to run Microsoft's System File Checker (in other words "SFC /scannow")
    which also showed no errors.

    Do you mean that CCleaner (which is a tool that I have run occasionally for years) might have erased the history?
    I have only used it with its default settings.
    Thanks.

  11. #11
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    I do not use CCleaner so I can't tell you but I do know it can be very comprehensive.

    Joe

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