Results 1 to 4 of 4
  1. #1
    5 Star Lounger petesmst's Avatar
    Join Date
    Dec 2009
    Location
    Cape Town, South Africa
    Posts
    790
    Thanks
    38
    Thanked 43 Times in 33 Posts

    Latest Microsoft Office 2013 Update identified as "Threat" by Symantec

    Part of the Latest Microsoft Office 2013 Update has been identified as a "Threat" by Symantec (Norton Internet Security 2013) and the file has been removed: "Suspicious.Cloud.7.EP" So, far all my Office software still functions; but one wonders what precisely has been removed (and how to get it back since it is surely NOT a threat but is merely not yet known to Norton (??)
    (My Setup: Custom built: 4.00GHz Intel Core i7-6700K CPU; MSI Z170A Gaming Carbon Motherboard (Military Class III); Win 10 Pro (64 bit)-(UEFI-booted); 16GB RAM; 512GB SAMSUNG SD850 PRO SSD; 120GB SAMSUNG 840 SSD; Seagate 2TB Barracuda SATA6G HDD; 2 X GeForceGTX 1070 8GB Graphics Card (SLI); Office 2013 Prof (32-bit); MS Project 2013 (32-bit); Acronis TI 2017 Premium, Norton Internet Security, VMWare Workstation12 Pro). WD My Book 3 1TB USB External Backup Drive). Samsung 24" Curved HD Monitor.

  2. #2
    Super Moderator satrow's Avatar
    Join Date
    Dec 2009
    Location
    Cardiff, UK
    Posts
    4,486
    Thanks
    284
    Thanked 574 Times in 478 Posts
    Give it a few hours and then update NIS2013 and run Windows Update again.

  3. #3
    Administrator
    Join Date
    Mar 2001
    Location
    St Louis, Missouri, USA
    Posts
    23,572
    Thanks
    5
    Thanked 1,057 Times in 926 Posts
    There were several Office updates released. You need to know the specific update. If the removal was done as part of the install process then, I'd disable NIS, download the update, install the update, re-enable NIS.

    I'm not familiar with NIS but is there a setting which gives you more control over the action that NIS takes when it encounters a file it thinks is suspicious?

    Joe

  4. #4
    5 Star Lounger petesmst's Avatar
    Join Date
    Dec 2009
    Location
    Cape Town, South Africa
    Posts
    790
    Thanks
    38
    Thanked 43 Times in 33 Posts
    @satrow and @JoeP517: Thanks. I was able to enter NIS and click on "un-quarantine" and all is now OK.
    (My Setup: Custom built: 4.00GHz Intel Core i7-6700K CPU; MSI Z170A Gaming Carbon Motherboard (Military Class III); Win 10 Pro (64 bit)-(UEFI-booted); 16GB RAM; 512GB SAMSUNG SD850 PRO SSD; 120GB SAMSUNG 840 SSD; Seagate 2TB Barracuda SATA6G HDD; 2 X GeForceGTX 1070 8GB Graphics Card (SLI); Office 2013 Prof (32-bit); MS Project 2013 (32-bit); Acronis TI 2017 Premium, Norton Internet Security, VMWare Workstation12 Pro). WD My Book 3 1TB USB External Backup Drive). Samsung 24" Curved HD Monitor.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •