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  1. #1
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    Unhappy Realtek HD Audio Manager missing from Device Manager & Advanced Tab missing from BIOS

    Hi,

    I have a HP Pavilion dv6707us Entertainment Notebook PC. I was using Home Premium 32 bit Vista but I did a clean installation with Home Premium 64 Vista. I downloaded and installed all the drivers from HP’s site for 64 Vista. After clean installation I am facing the following problems.
    1. Realtek HD Audio Manager is missing from Device Manager.
    2. Advanced tab is missing from BIOS.
    3. CD/DVD drive is not reading media.
     Installed the latest Realtek driver. Its showing in control panel. But not showing in device manager. When I checked in Device Manager sound, video and game controllers only conexant audio is there realtek is missing from there.
     Now I am unable to use my external mic and internal mic volume is very low.
     Looked into few forums there I found I need to enable my on board audio in BIOS but when I checked into my BIOS there is no ADVANCED TAB .
    My system details are :-
    Operating System : Windows Vista Home Premium SP 1 64bit
    Ram : 2 GB RAM
    Graphics : Nvidia GeForce Go 7150
    System Model : MCP67
    System Type : x64 Based PC
    Processor : AMD Athlon 64 X2 TK-57 dual-core processor 1.90GH
    BIOS Version : F.32
    SMBIOS Version : 2.4

    Please please please helpppppppppppp meeeeee….

  2. #2
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    Quote Originally Posted by mirageonweb View Post

    1. Realtek HD Audio Manager is missing from Device Manager.
    2. Advanced tab is missing from BIOS.
    mirage,
    Hello... sounds like a "coupla" problems ...try this for a start Realtek Vista 64 From file hippo download and install ... Regards Fred

    PS: Not sure what you mean ..."no advance tab in BIOS"
    PlainFred

    None are so hopelessly enslaved as those who falsely believe they are free (J. W. Von Goethe)

  3. #3
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    Hi Mr Fred,

    Thanks for your quick response.

    As per your advice i installled Realtek Vista 64. Still No Use

    My problem is :-

    > When i install realtek its getting installed no issues with that.

    > Its showing in Control Panel - Uninstall programme too.

    > In c:/programme files no Realtek Folder avbl

    > In Device Manager- Sound - Only Conexant Audio is listed

    > Regarding this i searched other forums too there i get a solution that i need to Enable On Board Audio
    to bring and make work Realtek in Device Manager. As my NVIDIA Graphics card has audio facility my BIOS is
    auto matically taking from that.

    > To enable my on board audio. I need to make that change in BIOS.

    > In BIOS there is a tab named as ADVANCEd. If i get access to that that i can enable my audio there .

    I hope you get me now.

    As i need badly my external mic to work if any other suggestion is avbl thn i would love to try.

    Please help me.....

  4. #4
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    Quote Originally Posted by mirageonweb View Post

    > In c:/programme files no Realtek Folder avbl

    > In Device Manager- Sound - Only Conexant Audio is listed
    mirage,

    Hello...When you installed Realtek you should see the folder in both "Program Files" and "Program Files (x86)" at least they do on my PC. Where did you "Install" Realtek to? Regards Fred
    Attached Images Attached Images
    PlainFred

    None are so hopelessly enslaved as those who falsely believe they are free (J. W. Von Goethe)

  5. #5
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    Hi Fred,

    I have installed the realtek in C:\ nad its avbl in c:\programme files64

    But i am not finding this in device manager only conexant is avbl there. As a result i am not able to use external mic

    I need the external mic to speak with my frnds through skype.

    Please help me out

    As my BIOS not flashing ADVANCED Tab I can't able to enable the on board audio also.

    Is there any other way to make work my external mic?

    Thnks and Regards,
    Mirage.

  6. #6
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    Quote Originally Posted by mirageonweb View Post
    Hi Fred,

    I have installed the realtek in C:\ nad its avbl in c:\programme files64
    mirage,

    Hello.. Try to launch Realtek by clicking on the .exe" as shown in my screen shot ...This should bring up the Realtek Audio Panel... Regards Fred

    PS: Also have a look in Control Panel >Sound... and check settings
    Attached Images Attached Images
    Last edited by Just Plain Fred; 2013-09-10 at 15:48.
    PlainFred

    None are so hopelessly enslaved as those who falsely believe they are free (J. W. Von Goethe)

  7. #7
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    I would suggest you have Conexant audio hardware, not Realtek.
    Get the correct driver and install that instead. Not sure if this link will appear properly but here goes;

    http://h10025.www1.hp.com/ewfrf/wc/s...t=3648475#N180

    Under Audio - 2007-11-08 , Version4.31.0.50 A, 14.72M

  8. #8
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    Thnks Fred and Dubbletake,


    I tried to launch from programme files but no use.

    @dubbletake :- conexant has been installed and its showing in device manager too. But my problem is my external mic is not working. Where i can listen from the headphone speakers when i jack in. But mic is not working. When i speak on mic internal mic is grabbing my voice and its too low. Whoever is on the other end thy aren't able to listen me

  9. #9
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    Lets just clarify somewhat.
    Was Realtek installed and working when you had Vista 32 bit? Were you prompted to install audio drivers when you first got your new Vista install working? If you remove the Realtek drivers and reboot, do you get a prompt at the next boot asking for driver installation?

    Does your sound work now? Not the mic, actual sound output?

    When you say "external mic" - what exactly do you mean - a headset, something you plug in to the Mic socket on the laptop?

    If you do have Realtek there's a control buried amongst the settings that will pick up when a device is plugged in and switch to that device - sounds as though yours is not doing that...
    This might help, though it is for Windows 7. Many of the same things apply to Vista.
    http://h10025.www1.hp.com/ewfrf/wc/d...name=c01926155

    Can't really help with the BIOS, an OS upgrade shouldn't make any changes to that. Can you post a screen shot of your device manager, with the "Sound, Video and Game Controllers" section expanded.

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