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  1. #1
    New Lounger
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    foistware "free PC backup"

    I don't know how it got on my computer, but I am suffering from foistware. I tried to uninstall that; tried to clean the registry, but this window keeps coming up and "stays on top" until I click on the close button. The message of the window is as follows:

    A golden shield bearing an exclamation point then "Reminder"

    "Your Computer is Not Backed Up,
    Backup Your Files Online Today

    FREE Computer Backup Available"

    Then there is a button "Backup Now"

    Annoying. How do I get rid of that window?
    Last edited by socampbell; 2013-09-14 at 21:55.

  2. #2
    5 Star Lounger
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    Please report the name of the program. What program did you try to uninstall?
    --- How do you know what to clean out of the registry?

    Not knowing whether or not it pops up upon startup or randomly, check your startup list and uncheck thhe program if its in there: even if the exact name isn't in there, you might see an odd entry or an empty entry which you can uncheck

    For starters: Clear out your internet cache including cookies. Run your anti-malware programs

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    socampbell (2013-09-15)

  4. #3
    WS Lounge VIP mrjimphelps's Avatar
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    You might be able to get rid of it by blocking third-party browser helper objects.

    What I'm going to describe will block ALL third party browser helper objects; but it may be worth it, if you can't get rid of the stuff any other way.

    In IE, go to Tools (click the little gear in the upper right of the screen)/ Internet Objects / Advanced.

    Under "Browsing", uncheck "enable third-party browser extensions."

  5. #4
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    The window is present at startup. It also appears at certain times. I don't see how to characterize them, but suspect something, perhaps a mouse move, triggers it.

    cmptrgy's post led me to try msconfig.exe and I found myPCBackup.lnk in the Startup folder whose path is c:\Users\ [[me]] -- substituted name\AppData\Roaming\Microsoft\Windows\StartMenu\P rograms\Startup

    I deleted the link file, but not the Startup folder, even though the link file entry was the only one there.

    It's bedtime now, will try mrjimphelps' suggestion tomorrow. I suspect that's not the end of it, but thanks, cmptrgy!

  6. #5
    Plutonium Lounger Medico's Avatar
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    Use either What's In Startup or Autoruns to see what app is starting with Windows. You can delete the startup from there.

    Use an app such as Revo Uninstaller to uninstall the app (be advised, the free edition of Revo only sees 32 Bit apps. You would need the Pro edition for 64 Bit apps). The built in Programs and Features app may also be able to uninstall unwanted apps.

    You can also use MalwareBytes Anti-malware app to see if the pop up app is considered malware and assist with removing it.
    Last edited by Medico; 2013-09-15 at 07:22.
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
    Win 8 Pro (64 Bit), IE 10 (64 Bit)


    Complete PC Specs: By Speccy

  7. #6
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    Names to watch out for: C/NET, mySearchDial and myPCBackup My troubles started after I tried to obtain freeware from C/Net. Somehow some foistware sneaked past me, I guess.

    Well, so far, the popup has not shown up this morning after I rebooted. Maybe a good idea to check the Startup-Tab list that msconfig.exe provides.

  8. #7
    Silver Lounger Banyarola's Avatar
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    I stopped using Cnet years ago.
    They have gotten pretty bad trying to install things you don't want.

    I usually go to the program authors site to d/l things I need or want.
    "If You Are Reading This In English, Thank A VET"

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  10. #8
    New Lounger jonah8208's Avatar
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    Sorry have to mention

    "Thank a Vet"

    Is a bit confusing until it registers on that side of the pond you mean ex military. Took me ten minutes wondering wtf an animal doctor has to do with speaking English!
    Over this side us "Vets" call ourselves Ex Servicemen or Veterans, thereby avoiding confusion.

    8-)
    Jonah

    Sent from my i-Mac .................
    Without drama - without crashing - without random stuff hogging all the CPU cycles - without having to fix 20 minor problems first!

  11. #9
    Silver Lounger Banyarola's Avatar
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    Well jonah, over here we excel in mangling the English language.

    Here a VET has multiple meanings.

    A 'vet' is short for X military.
    A 'vet' is also short for a Veterinarian..What you call an animal doctor.

    'Vet' is also used to describe someone who has done something for a very long time. Like, 'he's a veteran race car driver. Or, a 'veteran' airplane pilot..

    It all depends on what context you are using it in.

    We have English Muffins and you have Crumpets, which are the same thing.
    We use an elevator and you use a lift...
    We live in apartments and you live in flats...
    We have the subway and you have the underground.
    We take the tram, an overhead cable car and you take the tram which is a trolley..
    But, we also take the trolley which you call a tram.

    And here you thought all these years we spoke the same lanquage!
    "If You Are Reading This In English, Thank A VET"

  12. #10
    WS Lounge VIP mrjimphelps's Avatar
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    Quote Originally Posted by jonah8208 View Post
    Sorry have to mention

    "Thank a Vet"

    Is a bit confusing until it registers on that side of the pond you mean ex military. Took me ten minutes wondering wtf an animal doctor has to do with speaking English!
    Over this side us "Vets" call ourselves Ex Servicemen or Veterans, thereby avoiding confusion.

    8-)
    I thank both VETerans and VETerinarians. Vets keep us free, and veterinarians keep my dog healthy!

  13. #11
    Silver Lounger Banyarola's Avatar
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    MrJ, I want to VET that statement!
    "If You Are Reading This In English, Thank A VET"

  14. #12
    Plutonium Lounger Medico's Avatar
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    Time to get back on subject folks!

    @socampbell, does it appear your original problem is solved?
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
    Win 8 Pro (64 Bit), IE 10 (64 Bit)


    Complete PC Specs: By Speccy

  15. #13
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    Quote Originally Posted by Medico View Post
    Time to get back on subject folks!

    @socampbell, does it appear your original problem is solved?
    Depends on what you mean by "original." The problem with the "backup" popup window does appear to be gone. I still don't have what I went to C/Net for, though.

  16. #14
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    This was your original question: How do I get rid of that window?
    --- You let us know that The problem with the "backup" popup window does appear to be gone and that’s a good thing

    Now you let us know you still don't have what I went to C/Net for
    --- I can’t tell what you went to CNET for
    --- Please let us know what is the freeware from C/Net from which some foistware sneaked past you as that item itself hasn't been covered

  17. #15
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    Quote Originally Posted by Banyarola View Post
    I stopped using Cnet years ago.

    They have gotten pretty bad trying to install things you don't want.



    I usually go to the program authors site to d/l things I need or want.
    Quote Originally Posted by cmptrgy View Post
    This was your original question: How do I get rid of that window?

    --- You let us know that The problem with the "backup" popup window does appear to be gone and that’s a good thing



    Now you let us know you still don't have what I went to C/Net for

    --- I can’t tell what you went to CNET for

    --- Please let us know what is the freeware from C/Net from which some foistware sneaked past you as that item itself hasn't been covered
    A reader of Fred Langa's premium Windows Secrets column (September 12) suggested a utility--Should I Remove It? I went to the website to get it. Note that I followed Banyarola's advice, see the first quote above. Alas, the website provided a link to C/Net. I had been there before, and I thought I was ready for anything. I was not.

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