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  1. #1
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    Administrator vs standard user when browsing with MSIE and Firefox

    I uninstalled the KB2670838 Windows Update because it broke web page behavior in both Firefox 24 and IE10. I uninstalled IE10 as well and reverted to IE9.

    Now the affected web pages behave properly in both browsers, but ONLY when I am logged on as Administrator. When I am logged on as a standard user the web pages misbehave as they did when I still had KB2670838 installed. If I run each browser as Administrator when I am logged on as a standard user the web pages behave again but as soon as I close the browsers and revert to standard user the web pages misbehave again.

    Why would the web pages behave when I log on as Administrator but misbehave when I log on as a standard user? Before KB2607838 entered the picture it didn't matter how I was logged on - the web pages behaved properly all the time.

    What could be causing this problem and how can I fix it so web pages behave properly again when I log on as a standard user?

    Thanks!

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  3. #2
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    Do you keep restore points? Do you have any from before adding the updates?
    Rui
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  4. #3
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    Yes, I keep restore points. My initial install of KB2670838 was May 30, four months ago. I suppose I would have to go back at least that far to eliminate the effect of that update with no guarantees that the problems with the web site would be fixed, and then I would have four months' worth of updating to do over after that.

    I don't know that I want to go through all of that to try to fix one web site since it seems it's only this one site that has problems.

    I really am stumped, though, as to why the problem site behaves properly in both Firefox and IE if I am logged on as Administrator, or if I am logged on as a standard user and run either browser as Administrator, but if I run either browser as standard user the site misbehaves. It seems like some kind of weird permissions issue on this one PC. My other PCs and laptops show the problem site just fine in any browser no matter how I am logged on.

  5. #4
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    Can you post a link to the pages?
    Rui
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  6. #5
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    Sure: http://www.dpreview.com/forums/1004?...t&ref=mainmenu

    (Any Forum behind the Forum button on the menu bar across the top of the page will work.)

    On the page:

    If you click on the yellow\gold 'New thread' button you should get a drop down box with options for the new thread.

    If you open a message in any thread and then click on the blue 'Flat view' link at the top of the message on the right side you should get flat view of the subsequent messages. Flat view should be retained when you exit your current message and go to another message in the same thread and when you exit your current thread and go to a new thread.

    Neither of these behaviors works for me in either Firefox or MSIE on the problem PC when I am logged on as a standard user and running the browsers as a standard user. But if I log on as administrator, or if I open either browser with 'Run as Administrator', the behaviors work properly.

    These are behaviors I am aware of that do not work. There may be others. I am not aware of problems with any other web pages I go to on a regular basis.

    These behaviors do work properly on all other workstations\laptops from which I access them.

  7. #6
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    These seem to be basically links for which there are javascript events being captured. Have you tried to add the sites to the trusted sites list (IE) and see if that sorts the problem?
    Rui
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  8. #7
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    Thanks for your reply.

    "These seem to be basically links for which there are javascript events being captured."

    Correct.

    "Have you tried to add the sites to the trusted sites list (IE) and see if that sorts the problem?"

    I hadn't tried that because the site works fine in all other cases without being in the trusted zone, and it also breaks in Firefox on the problem PC.

    But I just tried to add the site to the trusted zone in IE. IE complained that it wants an https URL for the trusted zone. The site doesn't use https, but I added the entry to the trusted zone as https anyhow. I closed and reopened IE and entered the https URL in the IE address bar. The https URL was redirected to the http address and the affected parts of the site still misbehave . . .

  9. #8
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    Can you lower the security settings to low, for trusted sites and see if that makes any difference?
    Rui
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  10. #9
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    Quote Originally Posted by ruirib View Post
    Can you lower the security settings to low, for trusted sites and see if that makes any difference?
    That doesn't seem to have made any difference. I say "seem" because when I change the trusted site security level to low and click on Apply and then go back in to see if it took or not it always shows the level as medium-high (default). At any rate, several times I tried this and restarted IE and it made no difference.

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    Quote Originally Posted by ggeinec View Post
    But I just tried to add the site to the trusted zone in IE. IE complained that it wants an https URL for the trusted zone. The site doesn't use https, but I added the entry to the trusted zone as https anyhow. I closed and reopened IE and entered the https URL in the IE address bar. The https URL was redirected to the http address and the affected parts of the site still misbehave . . .
    Uncheck "Require server verification (https: ) for all sites in this zone", then add it as http.

    Bruce

  12. #11
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    Maybe if you run it as Administrator, while logged in as Standard user, it will keep the options for Standard User.

    I am thinking it's a configuration setting that is causing this and trying to find out which. I find it really weird that the browser won't allow you to execute some simple javascript.
    Rui
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  13. #12
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    Quote Originally Posted by BruceR View Post
    Uncheck "Require server verification (https: ) for all sites in this zone", then add it as http.

    Bruce
    Thanks. I just tried that. It kept the http address in the secured zone but it made no difference in the performance of the markup on the web page.

  14. #13
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    Quote Originally Posted by ruirib View Post
    Maybe if you run it as Administrator, while logged in as Standard user, it will keep the options for Standard User.
    Thanks for your reply.

    I'm sorry, I don't understand. If you are suggesting that I run MSIE as Administrator while logged on as a Standard user and then see if the web pages behave, I have tried that already and the web pages DO behave when I do this. Since I uninstalled KB2670838 it's only when I run everything while logged on as a Standard user that the web pages misbehave.

    Quote Originally Posted by ruirib View Post
    I am thinking it's a configuration setting that is causing this and trying to find out which. I find it really weird that the browser won't allow you to execute some simple javascript.
    Right. And remember that this happens with Firefox as well, not just MSIE, and this happens only on this one PC, not on any of the others I have access to.

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    The New Thread drop-down button doesn't work for me if I have Tracking Protection enabled for that site in IE, but it does work if I disable Tracking Protection for that site.

    Bruce

  16. #15
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    I have all tracking protection turned off, and no add-ons for that function in MSIE. Initially I had that set up in IE9, then IE10. But when I reverted to IE9 after removing KB2670838 I left all that stuff disabled to assist with debugging these issues I'm having.

    Given that the issues I'm having affect both MSIE and Firefox I'm wondering if maybe video card drivers are involved. Mine are quite old (2009).

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