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  1. #1
    New Lounger
    Join Date
    Aug 2010
    Maryland, USA
    Thanked 0 Times in 0 Posts

    After last nights Windows update 2nd monitor isn't recognized

    Hello all,

    The title pretty much says it all. Windows 8, two ACER flat screen monitors, HP pc, have been running fine. I went to the control panel and although both monitors are on and working the 2nd is not detected. Clicking on "detect" a small window says "another display not detected".
    The display on the second monitor as I say is on but the mouse pointer will not move onto the 2nd monitor and my desktop icons that were there are now on my 1st monitor. I tried to update the graphics card software and monitor software as well, both are up to date.
    I've tried to contact Microsoft Support but I suppose that there was a mass problem with the update because I can't get thru either online or on the phone.
    I tried to restore the computer to its last restore point but that did not help.

    Can anyone suggest a fix?

    Many thanks

  2. #2
    Plutonium Lounger Medico's Avatar
    Join Date
    Dec 2009
    Thanked 936 Times in 856 Posts
    Start removing the updates one at a time to see which caused your problem.
    Have a Great Day! Ted

    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
    Win 8 Pro (64 Bit), IE 10 (64 Bit)

    Complete PC Specs: By Speccy

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