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  1. #1
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    New Windows 7 computer not displaying graphics on websites

    I am setting up my new computer running Windows 7 Professional (64-bit), and I see that most graphics like logos and buttons are not displaying on websites, and no backgrounds appear: it's just mostly text on all white. This happens in both Internet Explorer and Firefox, so it appears to be something beyond just IE settings, which I did try fiddling around with to no avail. Is there some default setting somewhere that I can change?

    Thanks,
    Ellen

  2. #2
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    Does it happen with all websites? Just a few?
    Rui
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  3. #3
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    Cool

    Maybe you need to download flash player and or Java as most pictures are often made using one or the other.
    Clive

    All typing errors are my own work and subject to patents pending. Except errors by the spell checker. And that has its own patients.

  4. #4
    WS Lounge VIP access-mdb's Avatar
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    One possibility is that you've overridden the website's colours. See tools/options/content then press colours. Is "Allow websites to choose their own colours..." ticked, if not try ticking it.

    Have you got developer bars on your browsers? If so, has CSS been switched off (this would result in very basic pages)? Perhaps a screenshot or two might help decide where the problem lies.

  5. #5
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    Quote Originally Posted by curiousclive View Post
    Maybe you need to download flash player and or Java as most pictures are often made using one or the other.
    I don't think ANY pictures require flash player or Java.

    Bruce

  6. #6
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    not displaying graphics on websites .png

    This is what it looks like.

    1. It happens on all sites I have been to so far. Both browsers.

    2. I have Flash but not Java.

    3. I have not overridden the website's colors, etc. in either browser.

    4. It is not related to add-ons. IE has none, Firefox has all the same ones as I have on XP computer.

  7. #7
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    Are you using any security software that applies specific security settings to websites?
    Rui
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  8. #8
    Super Moderator jwitalka's Avatar
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    Try going to Control Panel > Internet Options > General tab
    Under appearance, click on the color button and make sure its set to Use Windows Colors is set.

    Jerry

  9. #9
    Super Moderator satrow's Avatar
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    Also, was there any preinstalled security software that you've since uninstalled to use software of your own choice? Often, especially with security software, it doesn't fully install correctly, any remnant could cause problems at a later stage. Most security companies supply a special removal tool, list of AV uninstallers here: http://www.carrona.org/avuninst.html

  10. #10
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    I'm using Microsoft Security Essentials, which came installed on my computer at my request, on all the default settings. This is the first time I've used it on a computer, so I'm not familiar with what it does as far as the Internet, but I don't see anything in particular about Internet security settings.

    Any ideas?
    Last edited by decibelle; 2013-11-14 at 10:12.

  11. #11
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    MSE wouldn't cause that. Did you try Jerry's suggestion?
    Rui
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  12. #12
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    Yes. That was one of the first things I tried.

  13. #13
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    Sorry to ask again, there were no trial versions of other security programs when you received the computer, that you may have uninstalled?

    This is very weird, to be honest. I am bit without an explanation for it, if a security program is not involved.

    Let's check just one more thing. In Internet Options, Advanced tab, under Multimedia, make sure Show Pictures is checked.
    Rui
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  14. #14
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    Yes, Show Pictures is checked. There are no other trial AV programs.

  15. #15
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    If you add the site's to IE trusted site's list, does it still happen?
    Rui
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