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  1. #1
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    Recovery options

    Hello fellow WS Loungers

    I recently tried to perform a system restore on my Win7 Premium computer and was totally stunned by a message displaying the error code 0x80070005, which mentioned that sys restore could not access a file.
    I have done some researching on the 'net for any possible fixes and it sounds like the Windows' built-in tool (ChkDsk) can replace this file and fix the situation. My IT knowledge is very poor and I am very paranoid that I might make things worse (as I have never used ChkDsk before); I would like to get a second opinion - or even a third - assuring me that ChkDsk will indeed restore the file in question.
    Two further questions are: What are the chaces that ChkDsk will delete or overwrite any of my existing programs and files; and
    Windows came preinstaled on my system with a separate system restore disk, does the disk need to be in the drive to begin with?

  2. #2
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    ChkDsk will NOT overwrite or replace any of your files. ChkDsk checks the integrity of your disk drive(s) and the basic file structures. It is a good idea to run ChkDsk if you have reason to believe there are corrupted files on the drive.

    Try turning your anti-virus solution off and then performing the restore.

    Joe

  3. #3
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    Thanks for the super quick reply Joe;

    Will ChkDsk replace the missing file and does the restore disk have to be on hand for this process?

  4. #4
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    ChkDsk will NOT replace files.

    Did you try the system restore with your A/V solution turned off?

    Joe

  5. #5
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    Not yet - I'll try it tonight.

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