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  1. #1
    New Lounger
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    Screen resolution keeps changing

    Hi everyone

    My screen resolution keeps changing from the recommended 1920 X 1080 whenever the computer is idle. Is there anyone who has had the same problem and figured out how to fix it? I would like it to stay at 1920 X 1080. Thanks.

  2. #2
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    Before anything, I would make sure the video card drivers are the latest.
    Rui
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  3. #3
    New Lounger
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    Thanks for the suggestion. I am following up on it.

  4. #4
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    Let us know how it goes .
    Rui
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  5. #5
    New Lounger
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    I'm holding my breath but I think updating the drivers may have solved the problem. Only time will tell. I'll keep you posted.

  6. #6
    Plutonium Lounger Medico's Avatar
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    Do you have any apps that are allowed to grab the screen resolution and set it to what works best for them? Some games do this and there might be other apps that have this capability as well.

    Generally Graphics Drivers are one of those things that you leave well enough alone, UNLESS you are having a problem. In your case it could very well have been the cause of your problem. Here's hoping it is solved.
    BACKUP...BACKUP...BACKUP
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  7. #7
    New Lounger
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    My computer is only a couple of months old. I wouldn't have thought that drivers needed updating already BUT I am not a techie so what can I say.

  8. #8
    Plutonium Lounger Medico's Avatar
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    Quite often the generic drivers supplied with the OS are not very full featured. This might have been the case with your PC. Win 8/Win 8.1 has a a large data base of drivers, but do not have the best drivers for every device.
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
    Win 8 Pro (64 Bit), IE 10 (64 Bit)


    Complete PC Specs: By Speccy

  9. #9
    New Lounger
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    Well I just came in to check the computer and the resolution had once again changed so my attempts to fix it still haven't worked. I'm afraid to try anything else now because I don't have the expertise nor do I understand a lot of the terms. It's simple enough just to change the screen resolution to where I want it so I'll just keep doing that. (My computer guru and friend, who used to help via remote assistance, died recently so I am on my own now, at least for the time being.)

  10. #10
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    Is the display a separate monitor? If so, is it also new?

    Joe

  11. #11
    New Lounger
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    I'm not sure what you're asking but the monitor is not new - probably a couple years old

  12. #12
    Plutonium Lounger Medico's Avatar
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    So this is a desktop PC with a separate monitor. I would also check the monitor manufacturer's site for possible drivers. Hopefully it is not a monitor going bad.
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
    Win 8 Pro (64 Bit), IE 10 (64 Bit)


    Complete PC Specs: By Speccy

  13. #13
    New Lounger
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    OK I will do that - thanks for the suggestion

  14. #14
    New Lounger
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    I don't know whether this clue will help to find the answer to the resolution problem but what I've noticed is that it happens when the computer is on but idle. For instance if I go off and do something else for awhile, when I come back, the resolution has changed. Secondly, this is what I do to readjust the resolution. I click on START and then CONTROL PANEL. Under APPEARANCE AND PERSONALIZATION I click on ADJUST SCREEN RESOLUTION. CHANGE THE APPEARANCE OF YOUR DISPLAY comes up. I click on DETECT and it takes me back to the correct resolution (1920 X 1080) as recommended. APPLY is greyed out so I can only click on OK. This maintains the correct resolution until I leave the computer for awhile.

  15. #15
    WS Lounge VIP mrjimphelps's Avatar
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    If your computer is only a couple of months old, I would call the manufacturer, or perhaps take it back to where you bought it from. If you got it from WalMart or Office Depot, they may in fact take it back, or give you a replacement.

    What you are describing should not be happening. You may have a hardware defect.

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