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2013-12-09, 14:55 #1
- Join Date
- May 2010
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Problem updating CS5 on Windows 8.1
I have successfully installed Photoshop CS5 on a laptop running Windows 8.1. When I attempt to update Photoshop (Help >Updates . . .) I get this error message:
The update server is not responding. The server might be offline temporarily, or the Internet or firewall settings may be incorrect. Please try again later.
I do not get this message when I select Updates on my Windows 7 computer, and I did not get it when I installed Photoshop CS5 on a different laptop running Windows 8. (I uninstalled it from that laptop.) I have tried turning the firewall off, but that did not help.
Any suggestions would be appreciated!