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  1. #1
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    Quote Originally Posted by Alex Morris View Post
    "I don't need that stupid Recovery Key; it'll never be necessary. I know what my Bitlocker password is because I type it every time I switch on my computer; I'm hardly likely to forget it."

    Ahem. Pride goes before a fall, I believe the Book of Proverbs says...

    Turns out the Recovery Key is needed in certain situations, one of them being Startup Repair. My Windows 8.1 machine didn't shut down properly, and so wanted to do an automatic repair when it next booted. I was asked for my Bitlocker password as normal when the machine booted, but the Repair process wanted the Bitlocker Recovery Key, not the password.

    And guess who didn't bother backing up his Recovery Key because, after all, "it'll never be necessary..."

    All is not lost, however. The Recovery Key can still be retrieved. After clicking "Skip this drive", one can get to a Command Prompt through the Troubleshoot -> Advanced options -> Command Prompt options.

    Once at the Command Prompt, retrieving the Bitlocker Recovery Key is a two step process:
    • Unlock the encrypted drive
    • Display the encryption protectors

    The Manage-bde.exe Parameter Reference came to the rescue, but still required a bit of experimentation. That page only shows the "-password" parameter in the section about enabling Bitlocker encryption, but it turns out that "-password" is supported for other functions, including "-unlock".

    To unlock my drive, I typed manage-bde -unlock c: -password. The program prompted me for my password (with no visible confirmation of key presses) and then unlocked the volume.

    Then, to retrieve the Recovery Key, I typed manage-bde -protectors c: -get. Hey presto! There was my 48-digit Recovery Key in all its glory. That Recovery Key has now been backed up somewhere safe, because I don't want to go through this rigmarole again.
    You, Sir, deserve a medal. I felt like I was searching in vain because my problem (and thinking) was exactly as you described, and yet every response to other people's queries seemed to be "you should have known/too bad."

    Your solution worked for me, and I registered on this site just to say as much. Thanks.

  2. The Following User Says Thank You to jimjobe For This Useful Post:

    Alex Morris (2015-03-16)

  3. #2
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    Quote Originally Posted by jimjobe View Post
    You, Sir, deserve a medal. I felt like I was searching in vain because my problem (and thinking) was exactly as you described, and yet every response to other people's queries seemed to be "you should have known/too bad."

    Your solution worked for me, and I registered on this site just to say as much. Thanks.
    Heh. Wow. I'd forgotten I'd written that; it was a while ago.

    I'm glad it was useful for you. You're very welcome.

  4. #3
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    Quote Originally Posted by jimjobe View Post
    You, Sir, deserve a medal. I felt like I was searching in vain because my problem (and thinking) was exactly as you described, and yet every response to other people's queries seemed to be "you should have known/too bad."

    Your solution worked for me, and I registered on this site just to say as much. Thanks.
    Welcome as a new poster and hopefully you will become a regular user, both asking for help and giving helpful answers as well.

  5. #4
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    Quote Originally Posted by Alex Morris View Post
    "I don't need that stupid Recovery Key; it'll never be necessary. I know what my Bitlocker password is because I type it every time I switch on my computer; I'm hardly likely to forget it."

    Ahem. Pride goes before a fall, I believe the Book of Proverbs says...

    Turns out the Recovery Key is needed in certain situations, one of them being Startup Repair. My Windows 8.1 machine didn't shut down properly, and so wanted to do an automatic repair when it next booted. I was asked for my Bitlocker password as normal when the machine booted, but the Repair process wanted the Bitlocker Recovery Key, not the password.

    And guess who didn't bother backing up his Recovery Key because, after all, "it'll never be necessary..."

    All is not lost, however. The Recovery Key can still be retrieved. After clicking "Skip this drive", one can get to a Command Prompt through the Troubleshoot -> Advanced options -> Command Prompt options.

    Once at the Command Prompt, retrieving the Bitlocker Recovery Key is a two step process:
    • Unlock the encrypted drive
    • Display the encryption protectors

    The Manage-bde.exe Parameter Reference came to the rescue, but still required a bit of experimentation. That page only shows the "-password" parameter in the section about enabling Bitlocker encryption, but it turns out that "-password" is supported for other functions, including "-unlock".

    To unlock my drive, I typed manage-bde -unlock c: -password. The program prompted me for my password (with no visible confirmation of key presses) and then unlocked the volume.

    Then, to retrieve the Recovery Key, I typed manage-bde -protectors c: -get. Hey presto! There was my 48-digit Recovery Key in all its glory. That Recovery Key has now been backed up somewhere safe, because I don't want to go through this rigmarole again.


    Hi I was wondering I was trying to do this it didn't seem to wrk for me I have got to the command prompt when booting up. Cant log in without the recovery key made a change to the system I know the start up pin could you please help

  6. #5
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    Stephen, have you typed this command: manage-bde -unlock c: -password
    If that is successful, type this to show the recovery key: manage-bde -protectors c: -get

    cheers, Paul

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    Quote Originally Posted by Paul T View Post
    Stephen, have you typed this command: manage-bde -unlock c: -password
    If that is successful, type this to show the recovery key: manage-bde -protectors c: -get

    cheers, Paul
    Hi Paul, I can only get to the command prompt through advanced startup recovery. It keeps saying something about not the correct paramter when I run that command. not sure whats wrong. Could be just entering it wrong I will try it tomorrow

    Thanks

  8. #7
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    Try this syntax.
    manage-bde -protectors -get C:

    cheers, Paul

  9. #8
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    Hi Paul I will try that now,

    Its the first part which doesn't work for me

    manage-bde -unlock c: -password

    It doesn't ask me for password it just says something about the parameter not existing.

    If I do it on a laptop that can get on this command works perfectly

    I have a start up pin and no recovery key. Its strange as this is the exact same scenario as the persons above Any help would be apperciated

  10. #9
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    it says error occurred code 0x80070057

  11. #10
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    Do you have more than one partition?
    https://support.microsoft.com/en-us/kb/2019926

    Are you running the correct level of Windows?
    https://social.technet.microsoft.com...7itprosecurity

    cheers, Paul

  12. #11
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    please help, is the password I have to enter my computer one or???? I think its a password that I probably don't have

  13. #12
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    what was the password you had to input?

  14. #13
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    The password I had to provide was the password I chose when I configured Bitlocker encryption. In my case, it's different from my Windows login password.

    I could have used the same password for both my Windows login and Bitlocker, but I figured two different passwords provided a bit more security than using the same password twice.

    So, if you're in the position of being asked for your Bitlocker Recovery Key when starting your computer (and you don't know what your Recovery Key is), but you can still manage to get to a Command Prompt as described above, then when you issue the manage-bde -unlock c: -password command the password you will be asked for is the password you provided when you configured Bitlocker.

    I should add, for anyone who might read this, that I have no experience of using Bitlocker with a TPM or with a PIN. My computer is a cheap one without a TPM, so my only practical option for Bitlocker was a password. Thus, any advice I can offer is limited only to those scenarios in which only a password has been used for Bitlocker.

  15. #14
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    Thank you I will give it ago, although I'm pretty sure I never set it up..

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