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  1. #1
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    What is PUP.Optional.InstallIQ.A

    I'm trying to get my daughter's laptop to run better. It is running Win7 64-bit. I first ran a full scan by Microsoft's Windows Defender thing suggested by Fred Langa in a recent Windows Secrets newsletter. It didn't find anything. Then I ran Malwarebytes Pro on a full scan and it came up with 3 items, all named PUP.Optional.InstallIQ.A. I've done some google searches on that name and that came up with a number of entries but I can't tell who is answering and how reliable they are. So, please tell me if these should be removed and how to remove them.

    Thanks,
    Bill

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    PUP means Potentially Unwanted Program, so it's not malware in the usual sense, it's usually some program that piggybacks on another program to install itself on your system. If you haven't noticed it interfering with the normal use of the computer, I wouldn't worry too much about it. Can Malwarebytes remove it?
    Rui
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  3. #3
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    After removing those 3 items (Malwarebytes indicated that they were removed), I rebooted and ran the free version of MalwareBytes on another full scan and this time it came up with 27 similar items! They are multiples of the following:

    PUP.Optional.SweetIM
    PUP.Optional.SweetIM.A
    PUP.Optional.InstallBrain.A
    Adware.InstallBrain

    I imagine I can get rid of these too but I don't know why they showed up after the earlier scan? Some of the 27 entries are Registry Keys, some are Registry Values, some are folders and some are files. It is interesting, I have been doing scans on my own PC for many years and I have never seen this PUP thing before.

    Bill

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    Super Moderator CLiNT's Avatar
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    MalwareBytes may need to be run several more times.
    I also recommend AdwCleaner Version:3.017

    http://general-changelog-team.fr/fr/...e/2-adwcleaner
    DRIVE IMAGING
    Invest a little time and energy in a well thought out BACKUP regimen and you will have minimal down time, and headache.

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    Quote Originally Posted by BillWilson View Post
    After removing those 3 items (Malwarebytes indicated that they were removed), I rebooted and ran the free version of MalwareBytes on another full scan and this time it came up with 27 similar items! They are multiples of the following:

    PUP.Optional.SweetIM
    PUP.Optional.SweetIM.A
    PUP.Optional.InstallBrain.A
    Adware.InstallBrain

    I imagine I can get rid of these too but I don't know why they showed up after the earlier scan? Some of the 27 entries are Registry Keys, some are Registry Values, some are folders and some are files. It is interesting, I have been doing scans on my own PC for many years and I have never seen this PUP thing before.

    Bill
    PUP detection is a recent feature and only a few AV / antimalware packages offer it. As I said before, they are not really malware, which explains why you are getting those results just now.
    Rui
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  6. #6
    Super Moderator jwitalka's Avatar
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    Almost all PUPs I've seen detected by Malwarebytes are undesirable. Usually they are search addons or unwanted toolbars. I always delete all PUPs found by Malwarebytes.
    They are malware as far as I'm concerned.

    Jerry

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