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  1. #1
    Star Lounger
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    Why does Hotmail take so long to be usable?

    Hi,

    I seem to be the only person annoyed by this, but here goes:

    When I log into Gmail, it's ready to open messages straight away. But with Hotmail, in the browser tab, a little circle spins about 5 times in the first minute and says "connecting". And in that time you can't open a message properly. What is it connecting to? Can those connections be stopped? Why aren't other people annoyed by this? Am I missing something?

    TIA.

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  3. #2
    3 Star Lounger bassfisher6522's Avatar
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    What are you referring to with "Hotmail"? What email client are you using to view, I assume your hotmail account?

  4. #3
    Star Lounger
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    I open Mozilla Firefox and type hotmail.com and it comes up outlook - xxxxx@hotmail.com. But the email address is replaced by "connecting" every few seconds for 30-60 seconds. I can see my emails, but when I click on them they don't open, or if they do it returns back to the inbox after it does another "connecting". After 60 seconds I can access everything like normal. It just seems silly to be waiting for a minute when all other webmail companies are instant.

  5. #4
    Super Moderator BATcher's Avatar
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    Could it be Microsoft subtly suggesting that it was about time you moved to an outlook.com email address rather than the now-deprecated hotmail.com?! (Just a thought... )
    BATcher

    If it wasn't for the weather, Great Britain would be a silent nation.

  6. #5
    3 Star Lounger bassfisher6522's Avatar
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    I have an old live.com email account and it works perfectly using MS new Outlook.com web service. BATcher may be on to something with the "MS subtle suggestion" to move to the new email. That's just an educated guess.

    Everything I've read so far indicates that service is/has moved to the new Outlook format but you can keep your old hotmail email. But nothing to explain the issue your having.

    http://www.geekwire.com/2012/farewel...bmail-service/

  7. #6
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    I have more than one old Hotmail.com address and do not have any problems with them.
    Do you have the latest version of Firefox?
    Have you tried clearing the Firefox cache?
    Have you tried a different browser?

    Joe

  8. #7
    New Lounger
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    Me too!

    I'm in the same boat as the OP and I finally got frustrated enough by it to go searching for answers (or at least commiseration). I think my issue is slightly different in that after the initial minute where it starts working smoothly for you, in my case it's quite temperamental. I'll click on a message in the inbox, opens no problem. I click on "junk" it might open no problem or it might spin and wait for a minute. Once there, if I click to go back to the inbox, same thing. Is it gonna be an immediate transaction or do I have to wait a minute (or more sometimes) just to load the inbox. And I have a gmail too, this is just for all my "accounts" and a few holdover business contacts that I don't want to have my personal email address, but it's so mind-numbing to operate sometimes (well, more often than not actually) and I just can't figure out why. I've tried all the basics, clearing the cache, trying in a different browser, trying on a different computer, cursing, throwing things (strangely never seems to solve the problem), etc. I take it, OP, you haven't found any solution? If so, I'd love to hear about it. If not, I can only offer you the uplifting feeling that comes with knowing that someone else is suffer the exact same pain as you are....

    - Neil

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