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  1. #16
    4 Star Lounger SpywareDr's Avatar
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    You might try running Run Detect and Repair. In Outlook 2003, click Help > Detect and Repair > Start.

    This procedure detects and repairs problems that are associated with installed Microsoft Office programs, such as registry settings and missing installation files. This procedure does not repair personal files, such as worksheets or templates.

    Source: How to install or repair and reinstall Office 2003 programs and features

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    JudithKiwi (2014-01-30)

  3. #17
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    Thanks, I've tried a repair (and also a repair on the pst). No luck. The boss is starting to mutter about how great Eudora was. <shudder>

  4. #18
    4 Star Lounger SpywareDr's Avatar
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    Did you try reinstalling Office 2003?



    If that doesn't work, you might try using Windows' "System Restore" to roll Windows back to a previous state before the problem occurred. It allows you to undo system changes without affecting your personal files, such as e-mail, documents, or photos.



    If still no luck, how about restoring an earlier system image or backup?


    No suitable restore point, backup, or images available? Kick yourself -- you missed the easy solutions.

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    JudithKiwi (2014-02-02)

  6. #19
    New Lounger Psybernaut's Avatar
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    This problem is cause by the recent IE11 update.

    To fix it, uninstall the update through the control panel, let the machine reboot, then open IE > Help > About and untick Automatic Updates so that it is not reinstalled.

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    JudithKiwi (2014-02-02)

  8. #20
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    Quote Originally Posted by SpywareDr View Post
    Did you try reinstalling Office 2003?



    If that doesn't work, you might try using Windows' "System Restore" to roll Windows back to a previous state before the problem occurred. It allows you to undo system changes without affecting your personal files, such as e-mail, documents, or photos.



    If still no luck, how about restoring an earlier system image or backup?


    No suitable restore point, backup, or images available? Kick yourself -- you missed the easy solutions.
    Thanks - but yes, I've tried the repair - and I've done a rollback (6 weeks I think) - some time back - but without success. I could roll back to 3 months ago - but then rolling back all the data is something out of a nightmare.

  9. #21
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    Quote Originally Posted by Psybernaut View Post
    This problem is cause by the recent IE11 update.

    To fix it, uninstall the update through the control panel, let the machine reboot, then open IE > Help > About and untick Automatic Updates so that it is not reinstalled.
    As we don't use IE11 this could be the answer. Do you know which update? There are quite a few!

  10. #22
    New Lounger Psybernaut's Avatar
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    Quote Originally Posted by JudithKiwi View Post
    As we don't use IE11 this could be the answer. Do you know which update? There are quite a few!
    Its the main IE11 update from IE10. Its fairly easy to spot on the list, and will be about 2 or 3 weeks back... basically the time the issue started

    It should go without saying but it will be listed in the Windows Updates, so you open Control Panel > Programs and Features and then click "view installed updates". You will find it there.

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    JudithKiwi (2014-02-02)

  12. #23
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    Quote Originally Posted by Psybernaut View Post
    Its the main IE11 update from IE10. Its fairly easy to spot on the list, and will be about 2 or 3 weeks back... basically the time the issue started

    It should go without saying but it will be listed in the Windows Updates, so you open Control Panel > Programs and Features and then click "view installed updates". You will find it there.
    Brilliant - this was it. Thank you so much.

  13. #24
    New Lounger Psybernaut's Avatar
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    Quote Originally Posted by JudithKiwi View Post
    Brilliant - this was it. Thank you so much.
    No Problem

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