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  1. #1
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    Win XP Pro, Office 2007, Installed Fonts won't show.

    The problem:
    The font, Berthold Baskerville Book (BBB), is not an option under Fonts--even though it is properly installed (control panel -- fonts -- File - Add New Font, and it's in the Windows/Fonts/ directory).

    Then add this into the mix: I've set that font as my default, so whenever I start a new document, I can use the font. Nevertheless, it will not show under Fonts, which is a problem because I can't convert the words of some docx into my favored font.


    Here's what I've already tried:

    1. Restarting the computer
    2. Uninstalling and reinstalling the fonts
    3. Trying various printer drivers.
    (my driver for my printer does print the BBB font)
    4. Clearing the FNTCACHE.DAT file in win/sys32/ and restarting the computer.
    5. Opening new Word documents.



    Any ideas?
    Last edited by macropod; 2014-02-07 at 18:04. Reason: Title fixed

  2. #2
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    Have you tried repairing the Office 2007 installation (via Word Options|Resources|Diagnose)?
    Cheers,

    Paul Edstein
    [MS MVP - Word]

  3. #3
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    I ran the diagnostics. It found one problem and corrected it. Clicking for Details revealed nothing useful because it didn't specify what the problem was, where it was occurring, and how it was fixed.

    I opened up Word and the BBB font doesn't show. I'll restart my computer and see if that changes anything.

    Til then, I'll be happy to try out any other suggestions.

  4. #4
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    I note that you've previous lsaid:
    Trying various printer drivers.
    (my driver for my printer does print the BBB font)
    Even so, the problem is quite possibly related to a corrupt or inadequate printer driver, or even that your printer doesn't support something about the font. Word only lists fonts the driver reports as being supported by the printer. Also, even though you say the font 'prints' it may be that Word is actually substituting your BBB font with one that is supported. I'd suggest checking the printer maker's website for updated drivers.
    Cheers,

    Paul Edstein
    [MS MVP - Word]

  5. #5
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    The diagnostics option didn't work.

    That's a good point about the printer not actually printing BBB. I've checked the prints with the Word versions, and they're the same.

    I've got the latest driver. I've reinstalled it; no change.


    If we can't get this to work, I still appreciate the help, Paul. I'm thinking of adding this to my list of reasons to install Win7 (Can't wait to spend 8+ hours customizing everything...).

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