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  1. #1
    3 Star Lounger
    Join Date
    Apr 2002
    Texas, USA
    Thanked 1 Time in 1 Post

    Tools for troubleshooting lockups in Outlook?

    Ever since I changed offices (same building/floor - different office) I've had ongoing issue with OL (ver 2010) frequently freezing up on me. The entire OL window (and any child/related Windows) will become whited out and I get a msg that the apps not responding. Other apps n the system are fine, unaffected as far as I can tell.

    Our IT guys say they've checked the network side and anything else outside my computer and everything is fine so it must be a problem on my system. I am using the same system as before and the problem started right after I changed offices. Now it could be a coincidence but the odds are against that. Does anyone know if there are any tools available for troubleshooting lockups with OL? Perhaps something that can run on my system and monitor OL so that when it does lockup then maybe it can provide some insight as to exactly why OL is doing this?


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  3. #2
    Join Date
    Mar 2001
    St Louis, Missouri, USA
    Thanked 597 Times in 534 Posts
    First thing to try is to run Outlook with add-ins disabled. See Command-line switches for Outlook 2010 for information various options when starting Outlook.


  4. #3
    New Lounger
    Join Date
    Feb 2014
    Thanked 1 Time in 1 Post
    Maybe, you are encountering errors in Microsoft Outlook, so whenever you try to open Outlook it becomes white and hung up. So to overcome from this, kindly concern on these factors:

    1.) Run MS-Outlook in safe mode.
    2.) Disable all add-ins
    3.) Repair Outlook data file (PST)
    4.) Check the Antivirus Software settings
    5.) Change Firewall settings

    To deal Outlook with these factors can make good changes in Outlook and can allow to work freely with it.

    Clark Kent

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