Thread: installing Photoshop Elements 12
2014-03-02, 12:45 #1
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- Dec 2009
- Cincinnati Ohio USA
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installing Photoshop Elements 12
Does anyone know the secret to getting PSE 12 to install on a Windows 7 Home Premium computer? I have tried several times and did a long chat session with Adobe but can't get to completion. Adobe said the program needs total control of the machine and suggested a new user account, I tried that to no avail. I have also tried closing all other programs, starting from a fresh boot, closing all processes, etc. I suggested trying safe mode but Adobe advised no to do so. It always stops at the message "The installation process has encountered an error while installing Shared Technologies." I have tried most of the suggestions found on Google. All suggestion welcome. Thanks!
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