Results 1 to 5 of 5
  1. #1
    New Lounger
    Join Date
    Dec 2009
    Location
    Humble, Texas
    Posts
    7
    Thanks
    0
    Thanked 0 Times in 0 Posts

    network drop out

    ISP: Century Link
    DSL Modem: Embarq 660 Series, Model EQ-660R ADSL Router

    Home network.....

    network mgr: Network Magic 4.9.8225.0-pure0 (last before cisco takeover)
    current router: D-Link DIR 815 dual band
    devices: desktop running vista and wired to router
    wireless: 3 laptops, xp, vista, and win7
    3 iphones
    2 ipads
    hp officejet 8500(likes to go to sleep and drop off network)
    various repeaters added and subtracted with no change to problem

    2.4 phone system replaced with 5ghz system

    Problem is that we lose the network at least once per day and must reset the router. This has been going on with any and all routers we have had. I have even tried to catch any connection problems to microwave, toaster, coffeemaker, etc. Obviously, some of this is impossible as cause.

    Unless someone has a better idea I have concluded that we have either an electronic anomalie caused by a capacitive inductive flux vehicle or a ghost. Any and all info/suggestions welcomed.

    Thanks.

  2. Subscribe to our Windows Secrets Newsletter - It's Free!

    Get our unique weekly Newsletter with tips and techniques, how to's and critical updates on Windows 7, Windows 8, Windows XP, Firefox, Internet Explorer, Google, etc. Join our 480,000 subscribers!

    Excel 2013: The Missing Manual

    + Get this BONUS — free!

    Get the most of Excel! Learn about new features, basics of creating a new spreadsheet and using the infamous Ribbon in the first chapter of Excel 2013: The Missing Manual - Subscribe and download Chapter 1 for free!

  3. #2
    Administrator
    Join Date
    Mar 2001
    Location
    St Louis, Missouri, USA
    Posts
    20,325
    Thanks
    1
    Thanked 589 Times in 526 Posts
    Have you had Century Link run diagnostics?

    Joe

  4. #3
    Bronze Lounger
    Join Date
    Aug 2012
    Posts
    1,500
    Thanks
    22
    Thanked 217 Times in 212 Posts
    Local electrical interference can knock out a wireless connection but shouldn't affect a wired one, so does this affect all of the machines or just the wireless connected ones ?.

    Routers tend to be default set to either On Demand or with a Time Out of 30 minutes.

    Logging into the router and setting this to either Always on or if in minutes, set that to zero if you haven't already done so.

    As Joe has inferred, this could also be a line problem where the SNR Margin drops so low that the router is unable to "hear" the broadband signal.

    RouterStatsLite will monitor the line when run over a period of time so you will be able to see a record if this is the case and if so, have your ISP run a line check.

    Changing channels in the router can also help and inSSIDer will show other local users who you may be able to avoid by changing to a channel at least two away, should any have a similar or lower RSSI to yours if channels 1, 6 or 11 aren't suitable/available.

    You should be looking for a channel that gives you a RSSI of ~ -50dBm or less and not be sharing or adjacent to any that are similar or less than -72dBm of which will give the highest Link score up to 100.

    Because other users can come and go, you will need to monitor inSSIDer now and again.
    Last edited by Sudo15; 2014-03-06 at 17:48.

  5. #4
    New Lounger
    Join Date
    Dec 2009
    Location
    Humble, Texas
    Posts
    7
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Quote Originally Posted by JoeP517 View Post
    Have you had Century Link run diagnostics?

    Joe
    Yes, more than once although they are always reluctant to send a tech out. Their support always assumes that you have a problem in the house. Last time was about 6 months ago and the tech found a problem on their end that got us from 7Mbps to 10 Mbps for the first time. 10Mbps is the d/L speed we are paying for.

  6. #5
    Administrator
    Join Date
    Mar 2001
    Location
    St Louis, Missouri, USA
    Posts
    20,325
    Thanks
    1
    Thanked 589 Times in 526 Posts
    Do you have the most current firmware for the D-link router?

    Joe

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •