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  1. #1
    Star Lounger
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    Your Software May Be Out of Date

    I can't get rid of this malware. I went to a website on how to remove it and followed all the instructions. I used safe mode, rkill.com, and malwarebytes. I've still got the problem. I couldn't find anything in the suggested registry keys. It opens a new tab in my browsers.

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  3. #2
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    Did you reset your browser settings or, at least, check your existing ad-ons?
    Rui
    -------
    R4

  4. #3
    Bronze Lounger
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    Restore points to prior getting this may help.

    I don't know if you used the following web site, but it suggests using other removal tools that you haven't mentioned as well as to programs to look out for to uninstall.

    http://www.fixyourbrowser.com/remova...e-out-of-date/
    Last edited by Sudo15; 2014-03-19 at 03:22.

  5. #4
    Super Moderator CLiNT's Avatar
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    Last edited by CLiNT; 2014-03-19 at 11:41.
    DRIVE IMAGING
    Invest a little time and energy in a well thought out BACKUP regimen and you will have minimal down time, and headache.

    Windows 8.1, 64 bit
    Motherboard: DX58SO2*Chipset: X58 Express/Intel ICH10*BIOS: SOX5820J.86A.0888.2012.0129.2203*Processor: Intel Core i7 CPU X 990
    GPU: Nvidia GTX 580*Memory: Corsair 12 GB, 4x3@1600*PSU: Corsair HX1000*Hard drives: REVO X2 160GB*OCZ VERT X3 120GB*5 mechanical storage drives (12 TB) total.

  6. #5
    Star Lounger
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    Yes. Didn't do any good.

  7. #6
    Bronze Lounger
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    I think you will need to find a forum that has security experts who can disinfect your system.

    One that I know of is forum.webuser.co.uk but satrow mentioned some others in another thread (can't remember which one) and perhaps either he or other members will know of others as they use more robust tools, although the ones that you have already used should have got rid of this infection so you may have picked up something else which is preventing those programs from doing that.

  8. #7
    Super Moderator jwitalka's Avatar
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    Bleeping Computer has a good malware removal forum:
    http://www.bleepingcomputer.com/foru...-removal-logs/

    Jerry

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