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  1. #1
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    Shutdown delay over 2 minutes after upgrading to Windows 8.1

    Yesterday I upgraded from Windows 8 to Windows 8.1 on my Dell XPS desktop (i7-3770, 8 GB RAM). Now, when I shutdown, sleep, or hibernate, it takes over 2 minutes for the unit to do what used to take very little time. I reinstalled the video driver (both latest and two most recent version) and each time things are back to normal the first time I do it, but after that, the 2 minute, 12 second, or so, delay reappears. I have a NVidea 620 graphics card. My Acer laptop using its built-in Intel graphics system does not have this problem and never did. I am running Classic Shell on both machines. My desktop was fine before upgrading to Windows 8.1. Can anyone help with this situation? Thank you.

  2. #2
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    Have you checked the event logs?
    Have you run any hardware tests?

    Have you tried a clean boot? see How to perform a clean boot in Windows for details.

    If the clean boot does not help see Fix Windows 8 and 8.1 Restart and Shutdown Problems by Disabling “Hybrid Shutdown” Feature for one possible solution.

    Joe

  3. #3
    WS Lounge VIP mrjimphelps's Avatar
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    This may not be what you want to hear, but when I had various issues after upgrading from Windows 8.0 to 8.1, I went back to 8.0 (by restoring a backup), and I haven't had any of those problems since.

    Windows 8.1 is very different than 8.0, even though they look similar.

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    Hard to think what to say. My machine & those of my clients have been perfect both before and after moving to 8.1

    Sorry.

    Cheers,
    Drew
    290_Windows8_1.jpg

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    3 Star Lounger bassfisher6522's Avatar
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    Just a thought; you haven't mentioned in system specs...that said...do you have the latest BIOS installed?

  6. #6
    Super Moderator jwitalka's Avatar
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    Quote Originally Posted by Drew1903 View Post
    Hard to think what to say. My machine & those of my clients have been perfect both before and after moving to 8.1

    Sorry.

    Cheers,
    Drew
    290_Windows8_1.jpg
    I've also had no problems upgrading myself and clients to 8.1. That doesn't mean there aren't issues for some people with specific configurations due to drivers, programs and hardware. One big issue is that the CPU in 8.1 now must support support PAE, NX, and SSE2. That wasn't true for Windows 8.

    Jerry

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    WS Lounge VIP mrjimphelps's Avatar
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    Quote Originally Posted by jwitalka View Post
    I've also had no problems upgrading myself and clients to 8.1. That doesn't mean there aren't issues for some people with specific configurations due to drivers, programs and hardware. One big issue is that the CPU in 8.1 now must support support PAE, NX, and SSE2. That wasn't true for Windows 8.

    Jerry
    That could explain quite a lot.

    Probably should stick with 8.0 if it's an old computer.

  8. #8
    Super Moderator jwitalka's Avatar
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    Even with an old computer, as long as it meets the requirement spelled out here:
    http://windows.microsoft.com/en-us/w...m-requirements
    I would recommend trying the free upgrade to 8.1 but making a backup image first as you did so that you can go back to 8.0 if it does prove problematical. There is no easy uninstall, so the backup image is highly recommended.

    I always prefer to be at the latest working level of the OS for the most security and support.

    Jerry

  9. #9
    WS Lounge VIP mrjimphelps's Avatar
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    Quote Originally Posted by jwitalka View Post
    Even with an old computer, as long as it meets the requirement spelled out here:
    http://windows.microsoft.com/en-us/w...m-requirements
    I would recommend trying the free upgrade to 8.1 but making a backup image first as you did so that you can go back to 8.0 if it does prove problematical. There is no easy uninstall, so the backup image is highly recommended.

    I always prefer to be at the latest working level of the OS for the most security and support.

    Jerry
    The link was helpful. Most helpful was the fact that if my CPU doesn't support PAE, NX, and SSE2, I couldn't have installed Windows 8.1.

  10. #10
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    Yes, I have done all this and nothing has proved helpful. I see from the Internet that this is a rather common problem. I saw this from one fellow: I then went to the Dell support site and downloaded the drivers that indicated that they were updates for Windows 8.1. Having installed each of these drivers on the computer, I did a RESTART with no delay resulting. Everything now seems to be working as it should.

    Yes, I downloaded and installed the latest BIOS upgrade through Dell.

    I am still investigating.

  11. #11
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    I found the fix and the solution.

    In Device Manager I disabled the 5 Bluetooth drivers (two under Bluetooth, 2 under Network adaptors, and one under System devices). The first time I shut down, it went as normal, without the 2 minute delay.

    I also updated the Intel Management Engine Driver - it was not needed, but why not get current?

    I downloaded 2 files - MEI_Win8.1_5.0M_9.5.15.1730_PV.zip and MEI_Win8.1_1.5M_9.5.15.1730_PV.zip. I don't know what the difference is between them, but they both seemed to produce the same results with respect to the driver (05 Sep 2013, v9.5.15.1730). It looks like the 1.5M file is just a bit newer. But the other file (5.0M) has more files within it.

    This was MOST helpful - keyliner.blogspot.com: Windows 8.1 Fix for Slow Shutdown and Restart (http://keyliner.blogspot.com/2014/01...d-restart.html)

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