Results 1 to 11 of 11
  1. #1
    4 Star Lounger
    Join Date
    Feb 2002
    Location
    Auckland, New Zealand
    Posts
    492
    Thanks
    43
    Thanked 0 Times in 0 Posts

    Word searching for non-existent server

    Hi
    The problem we have is when we open some documents they have links to templates on a redundent server and it takes an age to determine that it cannot find that server.The documents eventually open. If I look in Templates and Addins I can see the reference to the document on the old server.
    We have lots of these templates.

    My questions is, is there a way to uncheck/remove this link without opening the documents?
    cheers

    Phil Carter

  2. #2
    Super Moderator
    Join Date
    May 2002
    Location
    Canberra, Australian Capital Territory, Australia
    Posts
    3,980
    Thanks
    0
    Thanked 208 Times in 189 Posts
    Hi Phil,

    I've posted an extensive solution for this at: http://www.eileenslounge.com/viewtopic.php?p=107602
    Cheers,

    Paul Edstein
    [MS MVP - Word]

  3. The Following User Says Thank You to macropod For This Useful Post:

    bonriki (2014-03-11)

  4. #3
    4 Star Lounger
    Join Date
    Feb 2002
    Location
    Auckland, New Zealand
    Posts
    492
    Thanks
    43
    Thanked 0 Times in 0 Posts
    Paul hi
    Thanks very much, again.
    I am sure that code will work fine. I have now been told that our real problem is that most of the documents with the old server reference are stored in our SQL CRM. Not sure it will be quite as easy
    cheers

    Phil Carter

  5. #4
    Platinum Lounger
    Join Date
    Dec 2009
    Location
    Earth
    Posts
    3,847
    Thanks
    7
    Thanked 253 Times in 238 Posts
    Fire up a virtual server with the same name and an empty share. Saves trying to fix docs in a CRM.

    cheers, Paul

  6. The Following User Says Thank You to Paul T For This Useful Post:

    bonriki (2014-03-11)

  7. #5
    4 Star Lounger
    Join Date
    Feb 2002
    Location
    Auckland, New Zealand
    Posts
    492
    Thanks
    43
    Thanked 0 Times in 0 Posts
    Paul
    That's pretty much what we have done. Just trying to determine if there was a better way
    cheers

    Phil Carter

  8. #6
    Platinum Lounger
    Join Date
    Dec 2009
    Location
    Earth
    Posts
    3,847
    Thanks
    7
    Thanked 253 Times in 238 Posts
    Don't embed links to documents.

    cheers, Paul

  9. #7
    Super Moderator
    Join Date
    May 2002
    Location
    Canberra, Australian Capital Territory, Australia
    Posts
    3,980
    Thanks
    0
    Thanked 208 Times in 189 Posts
    Quote Originally Posted by Paul T View Post
    Don't embed links to documents.
    That really has nothing to do with this issue. Every document has a template and, on networks, they're often on the server. Lose that server and Word will spend ages waiting for the missing server to cough up the template.
    Cheers,

    Paul Edstein
    [MS MVP - Word]

  10. #8
    Super Moderator
    Join Date
    Jan 2001
    Location
    Melbourne, Victoria, Australia
    Posts
    3,549
    Thanks
    3
    Thanked 149 Times in 142 Posts
    I haven't seen this problem for a very long time but we had suggested solutions 12 years ago which seemed to work at the time. Does this thread help?

    http://windowssecrets.com/forums/showthread.php/29996-Documents-VERY-slow-to-open-(Word-2000)?p=153476&viewfull=1#post153476
    Last edited by Andrew Lockton; 2014-03-12 at 23:02.
    Andrew Lockton, Chrysalis Design, Melbourne Australia

  11. The Following User Says Thank You to Andrew Lockton For This Useful Post:

    bonriki (2014-03-13)

  12. #9
    4 Star Lounger
    Join Date
    Feb 2002
    Location
    Auckland, New Zealand
    Posts
    492
    Thanks
    43
    Thanked 0 Times in 0 Posts
    Andrew
    Thanks again.
    Will give it a try. We are working with our CRM people to try determine how we can prevent this from happening in the future
    cheers

    Phil Carter

  13. #10
    Platinum Lounger
    Join Date
    Dec 2009
    Location
    Earth
    Posts
    3,847
    Thanks
    7
    Thanked 253 Times in 238 Posts
    macropod, as an Aussie I'd expect you to have a sense of humour - or are you a foreigner living in the oddest part of the great land downunder?

    cheers, Paul

  14. #11
    Super Moderator
    Join Date
    Jan 2001
    Location
    Melbourne, Victoria, Australia
    Posts
    3,549
    Thanks
    3
    Thanked 149 Times in 142 Posts
    Phil

    As you can see, the problem has been around for a long time and I wouldn't expect that it will be solved by Microsoft or by your CRM people.

    If you REALLY wanted to deal with it 'in the future' then it would be possible to create an autoopen macro to attach the template on opening and a partnering autoclose macro to detach the template. The workflow would go along the lines of:
    1. Autoclose macro checks to see if there is an attached template and writes that template path to a document variable or custom property. The macro then detaches the template, saves and closes the file.
    2. Autoopen macro opens the file, checks for the presence of this doc variable or custom property, checks the template exists either in that path, current folder, user templates path or workgroup templates path and if so, attaches it to the document.
    Last edited by Andrew Lockton; 2014-03-14 at 01:35.
    Andrew Lockton, Chrysalis Design, Melbourne Australia

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •