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  1. #1
    New Lounger
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    LightScribe drive not recognized

    I have an HP Lightscribe cd/dvd player/burner an am running Windows 7. My problem is that Sure Thing cd/dvd label program will not recognize my lightscribe drive. If you can help I would appreciate it.

  2. #2
    WS Lounge VIP mrjimphelps's Avatar
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    Can you use the drive for reading/writing? Have you been able to use it for lightscribe in the past? Are any other programs able to use it?

    I would open the computer case and make sure that the drive's cables are securely connected on both ends.

  3. #3
    Super Moderator Rick Corbett's Avatar
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    Have you been through the Sure Thing FAQ's, particularly the ones in the LightScribe section?

    If that doesn't help, why not contact Sure Thing Support directly?

  4. #4
    New Lounger
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    I have used it before, it does read/write and other programs can use the lightscribe function. I have not contacted Sure Thing yet but will now. Thanks for the suggestions.

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