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  1. #1
    New Lounger
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    Widows Error and Crash

    0x0000000a (0xfffff80003457f08, 0x0000000000000002, 0x0000000000000000, 0xfffff80002cde4fa)
    param2 C:\Windows\MEMORY.DMP
    param3 051914-41589-01

    I am trying to figure out what might have caused a crash. I was playing a flash based game on the net. No other windows were open. I was not running any other specific programs. Have the free version of Norton 360 for Comcast which would have been running in background. Googling answer does not seem to fit my circumstance. Any help would be appreciated.

    sam

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  3. #2
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    See the post marked as an Answer at IRQL_NOT_LESS_OR_EQUAL Windows 7 Blue Screen Error for troubleshooting tips.

    Joe

  4. #3
    New Lounger
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    I saw this one and I don't understand why it would happen I have all of the important and critical updates installed. I use secunia psi to update my software and hp support assistant to update my drivers. I should have been a lot more specific lol. I did run chdisk and did not see any errors.

    Quote Originally Posted by JoeP517 View Post
    See the post marked as an Answer at IRQL_NOT_LESS_OR_EQUAL Windows 7 Blue Screen Error for troubleshooting tips.

    Joe

  5. #4
    Super Moderator satrow's Avatar
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    Hi, Sam, it's a big dump file (C:\Windows\MEMORY.DMP), zip it and upload the zip to a publicly accessible site like Skydrive (or whatever MS have renamed it to this week) and post the URL back here, I'll see if I can debug it to work out the cause and any possible fix.

    While it's uploading, set the System to use minidumps (they're much smaller): http://www.techsupportforum.com/foru...ps-655633.html

    If you get any crashes from then on, carefully read and follow the instructions here: http://www.sysnative.com/forums/bsod...8-7-vista.html and make a post back here with the needed zipped folder attached.



    (0x0000000A Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility (http://www.carrona.org/bsodindx.html#0x0000000A).)

  6. #5
    New Lounger Frozwire's Avatar
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    You can also try using WhoCrashed utility to find out what specific hardware was causing the crashes.

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