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2014-03-30, 11:43 #1
- Join Date
- Mar 2014
- Thanked 0 Times in 0 Posts
Windows 8.1 issues with apps and refresh
I have windows 8.1 and what a load of crap! When I bought this PC it had windows 8.0, a week or so I down loaded windows 8.1. Just a few days after that I purchased office 365. I was using this system ok. After a week I booted up my PC (Desktop by HP), and office 365 and app store and a few others went missing. I tried to refresh. But could not do that each time I went on to the option to refresh it just went back to the start menu.
Last edited by ruirib; 2014-03-30 at 11:53. Reason: Moved from Contact Us
2014-03-31, 09:03 #2
- Join Date
- Dec 2009
- Fishkill, New York, USA
- Thanked 35 Times in 31 Posts
The following is from the Microsoft site: http://windows.microsoft.com/en-us/w...fresh-reset-pc
If you upgraded your PC from Windows 8 to Windows 8.1 and your PC has a Windows 8 recovery partition, resetting your PC will restore Windows 8. You’ll need to upgrade to Windows 8.1 after the reset has finished.
I am suggesting that after you backup your important information you try a reset which will get you back to factory settings.