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  1. #1
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    Lucas Games Incompatible

    I believe the "fob off" reply to my query is unacceptable and therefore am making the LA response public. For a mega Company, still currently, selling these products to not even consider a patch upgrade is I believe woeful.

    Many thanks for your reply.

    Having spent my money on your games - for my Son - I find your response to be equivocal to say the least. Your site - and partners - is still selling these games with no acknowledgement of platform compatibility vis a vis WXPHe. I consider this to be a complete sham on your part and, totally lackadaisical in the support of we buyers who have recently upgraded. At the least you should state on your, and related, website that your products ARE NOT WXPHE COMPATIBLE. You are misrepresenting.... I only want a business to ensure that their products evolve with Os' and from your so negative response to my question I have to say that I must promulgate the fact that your products are not upwardly compatible nor are they likely to be so from what you state.

    I will pass on your response and my comments to relevant reviewers and of course Microsoft.

    Stephen Elms

    ACCOUNTING, TAXATION & BUSINESS SERVICES

    TEL: +44 (0) 1502 713362 FAX: +44 (0) 1502 714366

    www.atbs1.co.uk


    -----Original Message-----
    From: LucasArts Technical Support [mailto:techsupp@lucasarts.com]
    Sent: Tuesday, December 04, 2001 10:24 PM
    To: 'atbs@atbs1.co.uk'
    Subject: RE: DROIDWORKS (JG)




    Hi,
    Thank you for your message.

    Due to the development and design of the Windows XP NTFS/Kernal32 operating
    system, and issues regarding the DirectX API, some of the earlier
    LucasLearning software titles such as Pit Droids, The Gungan Frontier,
    Yoda's Challenge, and Droidworks were found to be incompatible. Demo
    releases of our products may appear to function normally, however the full
    versions of the game titles mentioned above experienced compatibility
    testing problems.

    Lucas Learning cannot guarantee full compatibility of our original Windows
    95/98 titles with the Windows XP operating system. If we learn of any new
    information related to playing Lucas Learning games with Windows XP, we will
    post this information in the technical support section of our website.
    LEC JAY
    Please include all previous emails with your reply


    -----Original Message-----
    From: atbs@atbs1.co.uk [mailto:atbs@atbs1.co.uk]
    Sent: Monday, December 03, 2001 12:46 PM
    To: techsupp@lucaslearning.com
    Subject: DROIDWORKS


    Below is the result of a request for tech help from the web. It was
    submitted by Stephen Elms (atbs@atbs1.co.uk) on 12/3/2001 12:46:24 PM

    ----------------------------


    PLATFORM: PC/IBM and compatibles

    MEDIA: CD-ROM

    NATURE OF THE PROBLEM: Software Update

    PROBLEM: I am able to install this game, as with Pitdroids too, but am
    unable to run it under Windows XP He.

    MANUFACTURER: Other

    PROCESSOR: K7 (AMD) Athlon

    PROCESSOR SPEED: Other

    RAM: Over 128 MB

    OPERATING SYSTEM: Other

    DVD/CD-ROM: Pioneer Unknown

    CD-ROM SPEED: Over 36X

    SOUND CARD: Creative Labs Sound Blaster PCI128

    VIDEO CARD: Nvidia Riva 128

    3D ACCELERATOR: Unknown

    MODEM: Unknown 56K

    JOYSTICK: Unknown

    WINDOWS PRE-INSTALLED: No

    LAPTOP: No

    PRIMARY DISPLAY: Game Compatible Device

    PRIMARY SOUND: Game Compatible Device

    AUDIO DRIVER: Game Compatible Device

    DIRECTPLAY: Game Compatible Device

    DISPLAY 1: Yes

    DISPLAY 2: Yes

    SOUND: Yes

    PHONE: 44 1502 713362

    ----------------------------
    HTTP_USER_AGENT: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1;
    Q312461)
    <IMG SRC=http://www.wopr.com/w3tuserpics/StephenElms_sig.jpg> Didn't think that I made my first post here on 5th February 2001...!

  2. #2
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    Re: Lucas Games Incompatible

    In defense of the software companies, there is no way the packages can be marked for the new OS's if at the time of manufacturing the OS is not there. Most of the boxes on the shelf are 3-6 months old. Some of the games have been on the shelf for years. Also it is standard for the markings to be OS approved. If one does not see a OS approved or Ready statement, one should not attempt to run it on any not listed.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  3. #3
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    Re: Lucas Games Incompatible

    I have not tried this myself, but isn't there an option in WindowsXP where you can tell the computer to run an application in a different version of the OS?

    (That is, "When I click on this icon, act like you're Windows98 and now WindowsXP." Would that work?)

  4. #4
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    Re: Lucas Games Incompatible

    Check out the properties of the icon, and you will find a "Compatibilty" tab.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

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