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  1. #1
    2 Star Lounger
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    Malwarebytes Anti-Malware

    Every time Malwarebytes removes these threats after a short time they reappear.
    How can I stop them reappearing?

    Malwarebytes Anti-Malware
    www.malwarebytes.org

    Scan Date: 12/04/2014
    Scan Time: 11:54:24
    Logfile:
    Administrator: No

    Version: 2.00.1.1004
    Malware Database: v2014.04.12.02
    Rootkit Database: v2014.03.27.01
    License: Premium
    Malware Protection: Enabled
    Malicious Website Protection: Enabled
    Chameleon: Disabled

    OS: Windows 8.1
    CPU: x64
    File System: NTFS
    User: Secure

    Scan Type: Threat Scan
    Result: Completed
    Objects Scanned: 200624
    Time Elapsed: 15 min, 23 sec

    Memory: Enabled
    Startup: Enabled
    Filesystem: Enabled
    Archives: Enabled
    Rootkits: Disabled
    Shuriken: Enabled
    PUP: Enabled
    PUM: Enabled

    Processes: 0
    (No malicious items detected)

    Modules: 0
    (No malicious items detected)

    Registry Keys: 7
    PUP.Optional.MySearchDial.A, HKLM\SOFTWARE\CLASSES\APPID\{CA5CAA63-B27C-4963-9BEC-CB16A36D56F8}, , [a0d2d3563f3c95a1af70c97e20e252ae],
    PUP.Optional.MySearchDial.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\APPID\{CA5CAA63-B27C-4963-9BEC-CB16A36D56F8}, , [a0d2d3563f3c95a1af70c97e20e252ae],
    PUP.Optional.MySearchDial.A, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{219046AE-358F-4CF1-B1FD-2B4DE83642A8}, , [ff73a88193e8e056ad298cbaa959847c],
    PUP.Optional.MySearchDial.A, HKLM\SOFTWARE\GOOGLE\CHROME\EXTENSIONS\iagcajndpnf ncplednpbnkahadegklfa, , [ec86af7aa3d857df5b9a4123946e956b],
    PUP.Optional.MySearchDial.A, HKLM\SOFTWARE\WOW6432NODE\GOOGLE\CHROME\EXTENSIONS \iagcajndpnfncplednpbnkahadegklfa, , [b2c0ea3fd7a45adc14e1560e91711de3],
    PUP.Optional.MySearchDial.A, HKLM\SOFTWARE\WOW6432NODE\INSTALLCORE\mysearchdial , , [95dd8c9d5328c96dde9e4943887bed13],
    PUP.Optional.MySearchDial.A, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURREN TVERSION\UNINSTALL\mysearchdial, , [f87acc5d36451323d45d0358ec16e719],

    Registry Values: 0
    (No malicious items detected)

    Registry Data: 2
    PUP.Optional.MySearchDial.A, HKLM\SOFTWARE\MICROSOFT\INTERNET EXPLORER\MAIN|Start Page, http://start.mysearchdial.com/?f=1&a...=220895248&ir=, Good: (http://www.google.com), Bad: (http://start.mysearchdial.com/?f=1&a...=220895248&ir=),,[5e1451d8c8b31422cd0a5dc1c0443fc1]
    PUP.Optional.MySearchDial.A, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\MAIN|Start Page, http://start.mysearchdial.com/?f=1&a...=220895248&ir=, Good: (http://www.google.com), Bad: (http://start.mysearchdial.com/?f=1&a...=220895248&ir=),,[94de70b9d4a7cf6713c48599e91b36ca]

    Folders: 3
    PUP.Optional.MySearchDial.A, C:\Program Files (x86)\Mysearchdial, , [f87acc5d36451323d45d0358ec16e719],
    PUP.Optional.MySearchDial.A, C:\Program Files (x86)\Mysearchdial\1.8.29.0, , [f87acc5d36451323d45d0358ec16e719],
    PUP.Optional.MySearchDial.A, C:\Program Files (x86)\Mysearchdial\1.8.29.0\bh, , [f87acc5d36451323d45d0358ec16e719],

    Files: 5
    PUP.Optional.MySearchDial.A, C:\Program Files (x86)\Mysearchdial\1.8.29.0\FavIcon.ico, , [f87acc5d36451323d45d0358ec16e719],
    PUP.Optional.MySearchDial.A, C:\Program Files (x86)\Mysearchdial\1.8.29.0\Sqlite3.dll, , [f87acc5d36451323d45d0358ec16e719],
    PUP.Optional.MySearchDial.A, C:\Program Files (x86)\Mysearchdial\1.8.29.0\uninst.dat, , [f87acc5d36451323d45d0358ec16e719],
    PUP.Optional.MySearchDial.A, C:\Program Files (x86)\Mysearchdial\1.8.29.0\uninstall.exe, , [f87acc5d36451323d45d0358ec16e719],
    PUP.Optional.MySearchDial.A, C:\Users\Secure\AppData\Local\Google\Chrome\User Data\Default\Preferences, Good: (), Bad: ( "startup_urls": [ "http://www.google.com/", "https://mail.google.com/", "http://www.facebook.com/", "http://start.mysearchdial.com/?f=1&a=ir_14_15_ch&cd=2XzuyEtN2Y1L1QzutBzzzytByE0A yDyEtAtByCzy0DyCyDzztN0D0Tzu0SzztAtDtN1L2XzutBtFtB tDtFtCtFtDtN1L1CzutCyEtDtAtDyD1V1TtN1L1G1B1V1N2Y1L 1Qzu2StB0BtAtDyEtD0EyEtG0CzytCyDtGtAyEtDzytG0FyEtC 0DtGtCtCyD0A0CtBtB0AtCtDyC0F2QtN1M1F1B2Z1V1N2Y1L1Q zu2StAtD0F0CyD0CtBzytGzztAyB0DtG0E0A0D0DtGtAyByCtC tGtDyEtCyCyCyDzy0FzytA0AtA2Q&cr=220895248&ir=" ],), ,[9fd331f8d0ab6bcba9477dcd05ff728e]

    Physical Sectors: 0
    (No malicious items detected)


    (end)

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  3. #2
    3 Star Lounger
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    Rubyjim - Have a look at Remove PUP.Optional.MySearchDial.A (Removal Guide) for comprehensive instructions. It shows that you need other tools in addition to Malwarebytes in order to successfully remove MySearchDial.A.

    Hope this helps.

  4. The Following 2 Users Say Thank You to Rick Corbett For This Useful Post:

    1PW (2014-04-12),bassfisher6522 (2014-04-12)

  5. #3
    3 Star Lounger bassfisher6522's Avatar
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    Also make sure that you're not using any search engine tool bars.

  6. #4
    Star Lounger 1PW's Avatar
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    While the apropos advice of others here should not go unrecognized, the OP's system likely remains under-served by high quality:

    1. Anti-Virus application
    2. HIPS protection
    3. Browser
    4. Advanced browser protection
    5. Sandbox

    Until the above issues are adequately addressed, PUPs may not be the only discovery in store for the OP's future.

    In conclusion, the possibility that the initial MySearchDial.A (and/or its undefined host malware) eluded the highly regarded MBAM2's heuristics, fingerprints and malicious website/IP protections, should not go un-noticed.

    HTH
    Last edited by 1PW; 2014-04-13 at 05:21.

  7. #5
    New Lounger AlserT's Avatar
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    Hello!
    I had the same problem with pup.mysearchdial
    Adwcleaner (free) realy works + manual browser settings editiing http://soft2secure.com/knowledgebase/mysearchdial OR SYStem restore also

  8. #6
    2 Star Lounger
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    I just can not stop myself from adding that some time in the past OP must have "allowed" install of MySearchDial or some similar c**p.

    Did OP use ANY sort of so called "download manager"?

    Or any sort of "required video player" that he had to download and install before he could watch that special video?

    Or did he install any kind of program or update where he had to choose between
    • Default (recommended)
    • Custom (for experienced users only)

    The latter is a now all too common trap. More here.
    Eike J Heinze
    What I am about
    SE Wisconsin

  9. #7
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    Sometimes malware can hide in your Windows "System Restore points". If so, you may need to delete all Restore points, then run Malwarebytes, etc. then reboot. This is a rare occurrence.

  10. #8
    Super Moderator jwitalka's Avatar
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    Quote Originally Posted by starvinmarvin View Post
    Sometimes malware can hide in your Windows "System Restore points". If so, you may need to delete all Restore points, then run Malwarebytes, etc. then reboot. This is a rare occurrence.
    Malwarebytes will check for Malware in System Restore points but will not catch everything so tis is good advice if you experience and clean up a Malware infection. The only thing I would add is to create a new clean System restore point after the reboot following the Malwarebytes (and AdAware) scans.

    Jerry

  11. #9
    2 Star Lounger
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    Malwarebytes Anti-Malware

    I done a "Refresh" that fixed it

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