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  1. #1
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    Missing Programs in Start Menu and Programs & Features in Control Panel

    Hi folks
    Just wondering if someone can help me with the above problem. Out of the
    blue I seem to have lost all programs in the above places apart from MS ones.
    Have not had any new programs added for a while and have run Malwarebytes
    to confirm there are no viruses about. Can anyone suggest an easy way to
    hopefully get things back in order again in both places? Thanks so much.
    BTW I'm using Windows 7 64-bit.
    Kind regards
    Gerald

  2. #2
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    Try running SFC /SCANNOW from an elevated command prompt.

    Joe

  3. #3
    Gold Lounger Roderunner's Avatar
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    Hi Gerald, have you looked in:-

    RR.jpg

    Not all programs show in 'Programs & Features'
    O wad some Power the giftie gie us, to see oursels as ithers see us!

  4. #4
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    Hi everyone,

    I have the same problem. It started a couple of days ago. Programs appear on the "all programs" tab as Roderunner has suggested but do not appear in "programs and features" in the control panel. I only have 5 programs listed, previously I had dozens. I am thinking it is a virus as I downloaded some software recently. I have run Scannow but it did not detect any problems. Please help.

  5. #5
    Gold Lounger Roderunner's Avatar
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    Hi bigtesta,

    WSL.JPG

    I suggest installing http://www.filehippo.com/download_ccleaner
    Open the program on this page:-

    RR.jpg
    Click image to enlarge it.
    Post an image of yours. Make an Image and Post it.pdf
    O wad some Power the giftie gie us, to see oursels as ithers see us!

  6. #6
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    Have you tried your restore points back to when you did have them last ?

    If the restore fails to complete then retry it in Safe Mode.

  7. #7
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    Hi Roderunner,

    Thanks for the advice.

    I have run the analyser and run the cleaner, result below.

    capta.jpg

    I still can't see my programs in the "control panel, programs and features".

    I have tried system restore but still no good. I will try in safe mode.
    Attached Images Attached Images

  8. #8
    Gold Lounger Roderunner's Avatar
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    Quote Originally Posted by bigtesta View Post
    Hi Roderunner,
    Thanks for the advice.
    Set CCleaner Registry as in my image then run it.

    RR.JPG
    O wad some Power the giftie gie us, to see oursels as ithers see us!

  9. #9
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    I have done as instructed but problem still exists.

    I also keep on getting a lot of annoying popups when surfing new web pages telling me I have Trojans etc and asking me to sign up for a fee to repair problems. I am not sure why my internet anti virus (Kaspersky) is not detecting any problems.

  10. #10
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    See what AdwCleaner finds.

    After the scan you can uncheck anything that you want to keep then click on Report which will list any rogue items, close the Report then click on Clean.

    Lower down the bleepingcomputer.com page is also a link for Junkware Removal Tool which you could run afterwards.

  11. #11
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    Thank you Sudo15.

    The problem of the annoying popups seems to have been solved. There is also definitely a huge difference in the speed of my browser also, again thanks.

    Though the problem of my programs disappearing from control panel "programs and features still persists. Do you know of anyway I can remedy this or steer me in the right direction.

    Thanks...Phil

  12. #12
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    No, but working on it

  13. #13
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    If the missing programs problem is resolved after creating another admin user account, you can fix the corrupted profile using the steps in http://windows.microsoft.com/en-us/w...#1TC=windows-7

    This ESET tool is supposed to be able to repair services disrupted by an infection which you could try http://kb.eset-la.com/library/ESET/K...icesRepair.exe (active link for tool)

    As things are running much faster then it's unlikely that you have an infection, but a scan with ESET's Online scan won't hurt http://www.eset.com/int/home//produc...J&attr=3917268

    Click on Advanced and check all of the options except the last lower one - I think it's a Proxy one or something.

    This scan can take about an hour and a half or so but hopefully it may just be the user profile.

  14. The Following User Says Thank You to Sudo15 For This Useful Post:

    bigtesta (2014-04-25)

  15. #14
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    Hi Sudo15,

    I have tried the Microsoft fix to no avail. I have run the Eset repair tool also but still problem persists. I will now run the scan and let you know how I go.

  16. #15
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    Depending upon what ESET finds and while this MS fixit doesn't exactly fit your problem, it may fix the registry keys that could have become corrupt.

    http://support.microsoft.com/mats/pr..._and_uninstall

    I've also found an article that linked to this fixit and while it says for XP, the article said that it would work in Win 7 as well, but create a restore point first before running it as a belt & braces - although if it doesn't apply, then you could get a message to that effect.

    http://support.microsoft.com/kb/266668/en-us

    Just wondering how the original OP is getting on with this.
    Last edited by Sudo15; 2014-04-26 at 05:33.

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