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  1. #1
    New Lounger
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    Puzzled with post-crash evidence

    Bit of a long story here. The upshot is my being clueless as to results found after a crash. Whether or not they existed before it, I don't know. I'm running W7 on an i5 with 8G RAM and a 6450 GPU. Normally, scarcely a glitch ever. I don't demand a lot of the machine, do my best to avoid problems, keep to strict back-up plans, anti-virus updates, etc.

    About a week ago, I was trying to view a 4K video sample on YouTube recommended by an impressed friend (who has poweful video-editing computers). After extensive buffering, it still hadn't loaded and I managed to crash Windows by trying to move the timeline indicator, overwhelming the CPU, I suppose. Subsequently, the machine would boot from power off, but would hang at "Loading operating system..." if I used restart. Although that seems to have resolved itself (perhaps from latest Windows updates?), today I tapped the keyboard to wake up the machine and nothing happened. After several tries over about 20 seconds, I gave a quick tap to the power button and got black screen. I eventually powered down. boot up then went fine, although Windows ran a "fix unresolved problems" scan and told my display adapter had stopped working. Device Manager tells me it thinks the GPU driver is up to date. I'm a bit out of my depth here. Everything looks fine visually.

    Now, as shown in the attachment, I looked into possible causes right after the first incident last week. I don't know how to perform of comprehend diagnostics, but performance seemed a reasonable place to look. I have no idea what this means. The computer otherwise has no trouble recognizing MSE, which updates daily and shows no problems. As for the queue length, I haven't a clue, nor do I know enough to begin to understand the several posts I found in a search in sundry places on the web. My knowledge of how computers actually work is minimal.

    If any of this makes sense to you and there is something I should look further into, either to provide more info here or take action myself, I am most anxious to know.

    Thank you.
    Attached Files Attached Files

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  3. #2
    Super Moderator CLiNT's Avatar
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    Your attached file will have nothing to do with the crash you experienced with the high def 4K vid.
    A better evaluation might be found with BlueScreenView, or looking through the event viewer.
    *****
    You may post screenshots here of any BSOD logs you find.
    DRIVE IMAGING
    Invest a little time and energy in a well thought out BACKUP regimen and you will have minimal down time, and headache.

    Windows 8.1, 64 bit
    Motherboard: DX58SO2*Chipset: X58 Express/Intel ICH10*BIOS: SOX5820J.86A.0888.2012.0129.2203*Processor: Intel Core i7 CPU X 990
    GPU: Nvidia GTX 580*Memory: Corsair 12 GB, 4x3@1600*PSU: Corsair HX1000*Hard drives: REVO X2 160GB*OCZ VERT X3 120GB*5 mechanical storage drives (12 TB) total.

  4. #3
    New Lounger
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    Thanks, Clint. Well, it was black screen, not blue, but I did look in Event Viewer. However, since it appears to have 37 gazillion files, I have no clue as to where to even begin, let alone choose screenshots to post. I'll have to wait until something else happens and, if necessary, hand the machine over to someone who can do the detective work.

    No clues on why the non-recognition of my anti-virus, or explanation of whether my longer than normal queue is not normal, from the previous?

    Cordially yours,
    PSU

  5. #4
    Super Moderator CLiNT's Avatar
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    Blue or black, it doesn't matter.

    Clean out the contents of the event viewer with this. It'll make it easier to search through next time. It's not uncommon to have many entries.
    make note of the date and time the crash occurs, issues are time stamped.
    BlueScreenView may be simpler.
    DRIVE IMAGING
    Invest a little time and energy in a well thought out BACKUP regimen and you will have minimal down time, and headache.

    Windows 8.1, 64 bit
    Motherboard: DX58SO2*Chipset: X58 Express/Intel ICH10*BIOS: SOX5820J.86A.0888.2012.0129.2203*Processor: Intel Core i7 CPU X 990
    GPU: Nvidia GTX 580*Memory: Corsair 12 GB, 4x3@1600*PSU: Corsair HX1000*Hard drives: REVO X2 160GB*OCZ VERT X3 120GB*5 mechanical storage drives (12 TB) total.

  6. #5
    New Lounger
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    Thanks. I have run it. I appreciate your help.

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