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  1. #1
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    MS Word 2010: Files can't be opened because of problems with contents

    Hello Guys,

    I worked on corrections on my thesis and saved it last night. Unfortunately, when i tried to open it today, i got the above message "files can be opened because of problems with content". I have tried a number of things suggested on the internet without success.

    I would really appreciate it if anyone out there could help. It would save me 3 days.

    Thanks.
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  3. #2
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    Hope this helps...
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  4. #3
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    Thanks Rick, your are legend.

  5. #4
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    No problem... happy to help. Just in case it happens again, here's what I did:

    1. Opened the document using LibreOffice Writer.
    2. Saved the document as .docx with a new filename.
    3. Word 2010 still wouldn't open it but a new error showed the problem was with the footnotes.xml file and asked if I wanted to convert it.
    4. I followed the prompts to download a converter.
    5. Downloaded and installed the OOXML Strict Converter for Office 2010.
    6. Word 2010 then opened the document, found errors and used the OOXML Strict Converter for Office 2010 to repair the errors, allowing me to save the document after it was repaired.


    Hope this additional info helps as well...
    Last edited by Rick Corbett; 2014-04-25 at 11:16.

  6. #5
    3 Star Lounger
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    Interesting, I was able to open the faulty document directly from Word by changing the extension from docx to doc

    Doug

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  8. #6
    3 Star Lounger
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    Doug... you're right!

    ROFL

  9. #7
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    The older I get the more I realize that the hardest part is usually trying to remember the easiest part.

  10. #8
    New Lounger
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    I suppose there's a good reason (apart from stubbornness) why I still save all my documents in .doc format and don't use .docx. Now I know why.

  11. #9
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    GSAugustas

    Actually in this case, the 'corruption' appeared to be that the document was actually in doc format but was named as if it was in docx format.

    But there are plenty of instances of corrupt docx files on the Microsoft Forums. I don't know the common thread as to how these documents are becoming damaged but the MVPs are telling people not to work with their files on USB thumbdrives and cite that as a common reason for damaged xml.
    Andrew Lockton, Chrysalis Design, Melbourne Australia

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