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  1. #1
    Lounger
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    Outlook 2013 Inbox folder shows duplicates, missed a refresh somewhere?

    When I delete an email message from my Outlook 2013 inbox folder, Outlook frequently displays duplicates of other remaining messages in my inbox. It's not really a duplicated message in the inbox, it just a REFRESH issue in Outlook. If I simply click on any other folder such as Sent Items and then return to the inbox folder all is back to normal. Anyone else experiencing this? This is just an annoying issue, not critical issue, got to be happening to other folks too.

  2. #2
    Administrator
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    If this just started happening, have you made changes to the PC recently?

    If it is just one message being duplicated it could be a display driver issue. Do you have up-to-date display drivers?

    Joe

  3. #3
    Lounger
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    I purchased my current PC is just a couple months ago, a loaded Dell Desktop 9020, Win 7 64-bit factory installed. Video drivers isn't the issue, otherwise I would have seen similar refresh issues in other apps aside from Outlook 2013.

    Let me describe this issue by example:

    Say I have 5 messages in my inbox.
    Msg 1
    Msg 2
    Msg 3
    Msg 4
    Msg 5

    I delete the 4th one in the list.... this is what remains:
    Msg 1
    Msg 2
    Msg 3
    Msg 5
    Msg 5
    Yeah, 4th one is gone (good), 5th one rises up one (good), and the original 5th one is still visible (bad). As the OP, I called this issue showing duplicates.

    Fix is to click on any other Outlook folder such as Send Folder, then return to inbox. This is not an inbox issue per se since it happens within any folder.

  4. #4
    New Lounger
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    I also have Outlook 2013 with the same issue. After a few seconds, it will only show the one message (without going to a different folder). For now, I have learned to live with it.

  5. #5
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    The first thing to try is to disable all addins. You may do this by running Outlook with the "/safe" switch.

    Is Outlook up-to-date with patches?

    Joe

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