Results 1 to 6 of 6
  1. #1
    New Lounger
    Join Date
    Dec 2009
    Location
    Fitchburg, MA, USA
    Posts
    15
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Metro Apps Closing immediately after opening

    All was working fine at 8.0 and 8.1 on a local account. After updating to 8.1.1 numerous Metro Apps are no longer usable. I.E. Kindle opens and closes immediately. Used Support Desk who raised the issue to Level 2 support who worked on the problem or over a week and could not resolve it. Suggested doing an in line update to prevent loosing data and create a new Microsoft Account. Still had quite a bit of tweaking to do to get applications like Outlook 2010 back to where I had it. Had to install all the Metro Apps I used, but lost all the data I had associated with them. (!.E. Magic Puzzles) After two weeks of working ok, same exact problem returned. Plan on rebuild to factory installation and considering NEVER doing another Microsoft update.

  2. #2
    4 Star Lounger
    Join Date
    Dec 2009
    Location
    Fishkill, New York, USA
    Posts
    411
    Thanks
    93
    Thanked 35 Times in 31 Posts
    Sorry that you have had such a bad experience with updates. Your problem, however, points out the value (necessity?) of maintaining image backups. After you reset to factory installation and have your other "ducks in a row", make an image of your drive. Many of us prefer third party apps like Macrium (free) or Acronis ($) for imaging. My backup plan permits me not to worry about updates going awry or drives that eventually will fail. There is plenty of good advice in this regard in this forum - just ask!
    Good luck.

    Rich

  3. #3
    Super Moderator jwitalka's Avatar
    Join Date
    Dec 2009
    Location
    Minnesota
    Posts
    4,772
    Thanks
    67
    Thanked 548 Times in 496 Posts
    Try the Windows 8 app troubleshooter from the link in the first paragraph here:
    http://windows.microsoft.com/en-us/w...t-problems-app

    Jerry

  4. The Following User Says Thank You to jwitalka For This Useful Post:

    t8ntlikly (2014-05-17)

  5. #4
    Silver Lounger t8ntlikly's Avatar
    Join Date
    Dec 2001
    Location
    Chandler, AZ
    Posts
    1,992
    Thanks
    36
    Thanked 12 Times in 10 Posts
    Thanks for the link Jerry
    I've added it to my OneNote Windows 8.1 tips notebook as well as my Reading List app.

    John
    Thanks John
    Teamwork is essential; it gives the enemy other people to shoot at. (Murphy's War Laws #39)

  6. #5
    Super Moderator jwitalka's Avatar
    Join Date
    Dec 2009
    Location
    Minnesota
    Posts
    4,772
    Thanks
    67
    Thanked 548 Times in 496 Posts
    You're welcome. Hope you never need it.

    Jerry

  7. #6
    New Lounger djohnson's Avatar
    Join Date
    Dec 2009
    Location
    Delaware City, Delaware
    Posts
    19
    Thanks
    1
    Thanked 3 Times in 3 Posts

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •