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  1. #1
    New Lounger
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    crash when saving (Word 97 sr1)

    Just developed this problem today. Whenever I try to save in Word or Excel 97, I get the error message "WINWORD(or EXCEL) caused an invalid page fault in module <unknown> at 0000:66f20ee8" I can't save anything. Also happens when the program tries to auto save. I am in Win98. I have tried uninstalling and reinstalling and still doesn't work.
    Thanks

  2. #2
    Star Lounger
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    Re: crash when saving (Word 97 sr1)

    I've this - rarely I'm glad to say! - on various docs.

    There seems to be some error in the doc that causes it. I've got round it by:

    a) Set the cursor at the very beginning of the doc and try a save;

    or

    [img]/forums/images/smilies/cool.gif[/img] Select all your text, copy to the clipboard and paste into a new doc;

    or

    c) Copy all the text to the clipboard, paste into a plain text editor and save as a text (.txt) file. That strips out everything that Word puts in. Open text file in Word and reformat.

    David

  3. #3
    New Lounger
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    Re: crash when saving (Word 97 sr1)

    Thanks for the response, but I don't think that is the problem. I have the problem on on every document and also just closing Word. I can open, close and save all documents on my computer with no problem using another computer in the office via our network.

  4. #4
    Silver Lounger
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    Re: crash when saving (Word 97 sr1)

    Check destination folder for your AutoSave files (Tools | Options | File Locations) This folder can be corrupt or has not enough space. Change destination folder and see what's happen.

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