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2014-05-24, 14:18 #1
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- Jun 2012
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Publisher 2007 won't print to HP OfficeJet 6100
Trying to print a custom sized borderless photo (in Publisher in order to specify the exact size of the photo). Document is 1.44 MB according to the file properties. Send to printer, printer driver opens, shows the document with no status and a size of 23.5 MB. Nothing further happens. I never get an error message; it never prints. Tried rebooting. No change. Any ideas?
Further investigation reveals the printer is "offline". Can't find a way to get it online.
Last edited by CaliaMoko; 2014-05-24 at 14:27. Reason: Found more information but still not resolved.