I eagerly read Woody's detailed instructions in the two most recent issues of WOW, and I've been eager to impress my wife by addressing the envelopes for our Christmas cards. I followed every step: I put my contacts into a category, then went to Tools > Mail Merge and checked all the right buttons. Everything went fine till I clicked OK. I saw the message that Outlook was launching Word (I'd closed Word earlier, just like Woody said). But then I got this nasty error message: "The operation failed due to network or other communication problems. Check your connection and try again." I tried again and again--even re-booted my computer and tried yet again. Nadda. Any hints? I'm not on a network--everything's right here in my machine. My wife says we're signing and addressing cards tomorrow, no matter what! Help!