IE6 hangs on closing

**gottlieb** · 2001-12-07 01:15

I am using Windows XP home edition. Recently when I close IE6 the screen freezes. When I go to task manager, IExplore is still open. If I manually close it I get a warning that it might not finish what is was doing. If I end task on it my screen unfreezes and I can proceed. If I wait about 60 seconds which seems like an eternity, IE eventually closes and gives me back my system. I have McAfee virus checker but the Internet is not being checked. I have a cable modem connected to the @home service. Any ideas why there is this delay in IE closing down?

**DaveA** · 2001-12-07 16:33

For one, get something better than "McAfee", in my book it is the worst virus along with AOL out there.

I have been running IE 6 since beta testing it and Windows XP. I have NOT seen any other report of you problems.

I will not and do not run McAfee on any machine.

**kris** · 2001-12-09 17:38

Try going into the control panel and whatever they call the Windows Setup now - there is an entry for Internet Explorer, which you can un-check, then Okay each screen. Go back in the same way and put the check mark back in - that ought to do it!

Best Regards, Kris Murphy--MAIN HelpDesk Coordinator

**gottlieb** · 2002-01-24 00:51

Windows XP still has a control panel. I am not sure where and what you want me to uncheck and check. Please clarify. Thank you

**kris** · 2002-01-24 01:47

I know there's a Control Panel - I said to look in it! The link in the Control Panel (which I couldn't remember when I sent my last post) is called "Add or Remove Windows Components". You can remove the check mark for Internet Explorer, click Okay, then go back in the same way and put the check mark back; this fixes many problems with that program.

Best Regards, Kris Murphy--MAIN HelpDesk Coordinator

**Mystcal1** · 2002-01-24 06:17

I think I can help you. If you can't find control panel go to Start | Search | and click on Files and folders and type in the words control panel. After you find it click on it and go to Add/Remove Programs. When the add remove programs comes up look to the left and there is a box that says Add/Change windows components. Click on that and you will see a list come up. Internet Explorer is on that list. Uncheck the box, close control panel and then reboot. Then go back to Control Panel AddRemove go back to the box that sayd Add/Change Windows components and put a check back in the box next to Internet Explorer and then reboot. That fixes Internet Explorer and it should not hang after that. Nancy <img src=/S/hello.gif border=0 alt=hello width=25 height=29>

**gottlieb** · 2002-01-24 11:33

Thank you for explaining. I did that but unfortunately it did not fix the problem.

**gottlieb** · 2002-01-24 12:03

I just looked at the Windows Setup. This is for Windows XP. The checked box is only to put an icon on the desktop and an entry on the start menu. (Description of the box) I understood that IE could not be removed from Windows XP, so how would this fix anything?

**gottlieb** · 2002-01-24 12:05

Thank you for taking the time to answer my post and give me some further explanations. I tried that and nothing changed. I did note that checking that box only gives access to IE with an icon on the desktop and an entry on the start menu. I don't think it has anything to do with the actual IE files. It is my understanding that IE cannot be uninstalled from Windows XP a la Microsoft's law suits.

**kaplinb** · 2002-01-24 12:36

You are wrong.
Click Start button. In the middle of the left column you will see "Control Panel". Click on it. In the middle of next screen you will see "Add or Remove Programs". Click on it. Third icon from top on the left pane is "Add/Remove Windows Components". Click on it. On the next screen, slide down list of the components untill you'll see "Internet Explorer". Uncheck it, then click OK, OK,OK to close all windows. Next repeat all operations cheking the box next to "Internet Explorer".
It will reinstall IE on your machine.

**Mystcal1** · 2002-01-24 13:58

Hi: I think you may have misunderstood me. Unchecking the box and rebooting and then re checking the box and rebooting only REPAIRS Internet Explorer; it does not delete it. However, if you want to use another browser you can always download Netscape Navigator 6.2 and use it as your default browser. I have both and use both. In my opinion, however, IE 6.0 is better.

**Mystcal1** · 2002-01-24 14:00

sorry I AM NOT WRONG!!!!!!!!!!!!!!!!!!!!! I just followed my owns steps and they worked. Before you post that others are wrong, you may want to consider that everyone has their own ways to find things. When the person who needed help couldn't find Control Panel, I gave him/her the easiest way to find it, so please do not be so judgmental.

**Mystcal1** · 2002-01-24 14:02

One more thing, it DOES NOT reinstall Internet Explorer. I checked with Microsoft, it only repairs it.

**gottlieb** · 2002-01-24 16:34

Did all that....still the same problem.

**gottlieb** · 2002-01-24 16:36

Thanks for your explanation. Its nice to know that IE is repaired that way. Something else must be wrong because the problem did not go away. Can't figure out what IE is doing since it is still in "Processes" after closing out of applications (all in Task Manager)

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