Page 1 of 2 12 LastLast
Results 1 to 15 of 19
  1. #1
    Star Lounger
    Join Date
    Nov 2010
    Location
    O'Fallon, IL near St. Louis
    Posts
    50
    Thanks
    0
    Thanked 1 Time in 1 Post

    Laptop battery dies, then won't boot Win 7

    I have a Dell XPS laptop running Win 7 64-bit. When we got home from a the weekend, my wife needed to use it, so I booted it up but (I now know) forgot to plug it in. She used it. She logged out of her account. I logged in to my account and locked it. I closed the lid. This morning it was off. When I long-pressed the power button it said the battery was dead. I realized what i had done and plugged in the power. I then long-pressed the power again. I got the Dell XPS screen with the Hit F2 to do this, F12 to do that screen. Then the screen went black however the power button stayed lit. Nothing would work. I waited a few minutes and after no response I hot power...which shut it off. I repeated this again...same results.

    Am I hosed or would it just not boot because I hadn't given the newly plugged in laptop/battery time enough to get enough of a charge to actually boot up. I wasn't able to wait and try again because I had to get to work (where I am now). I hope it boots normally tonight when I get home.

    Does anyone have any thoughts? Am I going to be re-installing Windows? Any comments appreciated.

    Thanks.

  2. Subscribe to our Windows Secrets Newsletter - It's Free!

    Get our unique weekly Newsletter with tips and techniques, how to's and critical updates on Windows 7, Windows 8, Windows XP, Firefox, Internet Explorer, Google, etc. Join our 480,000 subscribers!

    Excel 2013: The Missing Manual

    + Get this BONUS — free!

    Get the most of Excel! Learn about new features, basics of creating a new spreadsheet and using the infamous Ribbon in the first chapter of Excel 2013: The Missing Manual - Subscribe and download Chapter 1 for free!

  3. #2
    4 Star Lounger access-mdb's Avatar
    Join Date
    Dec 2009
    Location
    Oxfordshire, UK
    Posts
    513
    Thanks
    50
    Thanked 39 Times in 36 Posts
    I've done the same. When the battery was completely flat, my wife's laptop wouldn't start. Leaving it for a while solved that problem and it booted normally. Hopefully yours will as well.

  4. #3
    Star Lounger
    Join Date
    Nov 2010
    Location
    O'Fallon, IL near St. Louis
    Posts
    50
    Thanks
    0
    Thanked 1 Time in 1 Post
    .....and....it won't boot. Bios start screen then black nothing. I'm running Steve Gibson's Spinrite on it now. I have good backups of all my data but just hate the T--I--M--E involved in reinstalling Windows...all of the updates, then all my software. I probably will even Spinrite revives it. And if it won't revive it at least Spinrite offers money back within 30 days.

    Anybody know how hard it is to replace a laptop hard drive?...assuming Dell even has the right one still? I'm just not sure I trust this one anymore.

  5. #4
    Super Moderator
    Join Date
    Jun 2011
    Location
    New England
    Posts
    2,726
    Thanks
    78
    Thanked 338 Times in 305 Posts
    Will it boot with power connected but battery removed ?

    Bruce

  6. #5
    Star Lounger
    Join Date
    Nov 2010
    Location
    O'Fallon, IL near St. Louis
    Posts
    50
    Thanks
    0
    Thanked 1 Time in 1 Post
    Nope. I've started a clean install of Windows 7 with the original disk. When I get to the part about where to install it, there appears to be a partition there but it says it can't find a partition to install Windows to. I click on the partition and click on Format but nothing happens. I'd think the disk would work if I could only format it. Does anyone know of an NTFS formatting and partitioning tool that can run from a bootable USB stick that launches Win98 to a DOS window? (I created such a stick based on the instructions referenced at GRC.com.
    In short, I won't be able to install Windows until the damn drive is formatted/partitioned. And the Win 7 install disk won't do it.

    At wits end here.

  7. #6
    Star Lounger
    Join Date
    Nov 2010
    Location
    O'Fallon, IL near St. Louis
    Posts
    50
    Thanks
    0
    Thanked 1 Time in 1 Post
    Oy! Windows install disk says there's no partition there to install into. The format option on the Win 7 install disk does nothing. If I delete the apparent partition and recreate it same result. It's looking more and more like a new hard drive is in my furture. I'll be visiting the local computer shop after work tonight...hopefully that will be faster than ordering a replacement from Dell and doing it myself. Thanks.

  8. #7
    3 Star Lounger bassfisher6522's Avatar
    Join Date
    Jul 2013
    Location
    NC
    Posts
    296
    Thanks
    41
    Thanked 32 Times in 31 Posts
    Normally this problem would indicate a bad or faulty battery, if the unit would power up with out the battery in it. Seeing how it wouldn't boot with out the battery is a good indicator that the HDD has become corrupted, bad sector or just has crashed and become unrepairable with the missing partitions to reinstall.

    If you can pull it out and hook it up to another PC and see if can be accessed. If so, run check disk on it.

    http://technet.microsoft.com/en-us/m.../ee872425.aspx

    http://windows.microsoft.com/en-us/w...isk-for-errors

    http://www.howtogeek.com/howto/windo...windows-vista/

  9. #8
    Silver Lounger mrjimphelps's Avatar
    Join Date
    Dec 2009
    Location
    USA
    Posts
    2,139
    Thanks
    202
    Thanked 206 Times in 198 Posts
    Quote Originally Posted by mccornwall View Post
    I have a Dell XPS laptop running Win 7 64-bit. When we got home from a the weekend, my wife needed to use it, so I booted it up but (I now know) forgot to plug it in. She used it. She logged out of her account. I logged in to my account and locked it. I closed the lid. This morning it was off. When I long-pressed the power button it said the battery was dead. I realized what i had done and plugged in the power. I then long-pressed the power again. I got the Dell XPS screen with the Hit F2 to do this, F12 to do that screen. Then the screen went black however the power button stayed lit. Nothing would work. I waited a few minutes and after no response I hot power...which shut it off. I repeated this again...same results.

    Am I hosed or would it just not boot because I hadn't given the newly plugged in laptop/battery time enough to get enough of a charge to actually boot up. I wasn't able to wait and try again because I had to get to work (where I am now). I hope it boots normally tonight when I get home.

    Does anyone have any thoughts? Am I going to be re-installing Windows? Any comments appreciated.

    Thanks.
    I have a Dell Latitude E6510. When my battery is completely dead, I can plug it in and turn it on immediately.

  10. #9
    Silver Lounger
    Join Date
    Aug 2012
    Posts
    1,690
    Thanks
    28
    Thanked 235 Times in 230 Posts
    My first thought wouldn't have been to reinstall Windows but to boot up with a Repair disk and run the Startup Repair from the Recovery Environment to see what that reported.

  11. #10
    2 Star Lounger
    Join Date
    Feb 2010
    Location
    U.K.
    Posts
    106
    Thanks
    0
    Thanked 17 Times in 13 Posts
    The BEST solution is to recover your partitions with freeware Minitool Partition Wizard
    (with luck you will have Windows and all your files working again - unless they are damaged by previous failed remedies)

    You can download an ISO and burn a Bootable CD
    http://www.partitionwizard.com/parti...otable-cd.html

    or create a bootable Flash-Drive
    http://www.partitionwizard.com/boota...ash-drive.html

    If all else fails those tools should be able to wipe the disk and allow a fresh installation of Windows

  12. #11
    New Lounger
    Join Date
    Dec 2012
    Posts
    22
    Thanks
    2
    Thanked 1 Time in 1 Post
    This may be too late, but at any point in this exercise, did you consider stopping, waiting for the battery to recharge, and then try using it normally?
    Windows should have shut the system down when the battery went critically low. Do you have that setting disabled by chance (bad idea)?

  13. #12
    Star Lounger
    Join Date
    Nov 2010
    Location
    O'Fallon, IL near St. Louis
    Posts
    50
    Thanks
    0
    Thanked 1 Time in 1 Post
    Before I started any recovery efforts I let the battery charge for a full day....same results. I have no idea how that setting is set..the laptop won't boot and Windows install thinks there is no hard drive. Gonna be sorta hard to check that.

  14. #13
    New Lounger
    Join Date
    Dec 2012
    Posts
    22
    Thanks
    2
    Thanked 1 Time in 1 Post
    Did you verify that the hard drive is enabled in the BIOS?

  15. #14
    Star Lounger
    Join Date
    Nov 2010
    Location
    O'Fallon, IL near St. Louis
    Posts
    50
    Thanks
    0
    Thanked 1 Time in 1 Post
    Quote Originally Posted by GSAugustas View Post
    Did you verify that the hard drive is enabled in the BIOS?
    yes, it was.

  16. #15
    Lounger
    Join Date
    Jul 2011
    Posts
    42
    Thanks
    5
    Thanked 1 Time in 1 Post
    Although it sounds like you may have already done enough to this drive to prevent recovering anything, it is easy to remove the drive and test it on another computer.
    You should be able to boot the other computer and then see if you can read the drive. That will tell you if the HD is dead or not and that will let you know if the issue is with the computer or the drive.

Page 1 of 2 12 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •