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  1. #1
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    Problem Opening Attached Excel File In Outlook (2000)

    Problem-When I attempt to open an Excel file that has been attached to an Outlook message, without first saving the Excel file as another file (a cumbersome task) on, say, my hard drive, Excel opens a blank ("grayed-out") screen, and that's it! When I either minimize the Excel screen, or close Excel out completely, and return to the Outlook message that has the Excel file attached, there is a message: "The system cannot find the file specified". I can save the Excel file as a separate file at a separate location (i. e., either on my personal hard drive or a shared network drive), but this is a cumbesome task, and in many cases I don't want to save the spreadsheets anyway! This does not seem to occur when I receive and attempt to open other types of files such as Word, Powerpoint, etc.

    Any help?

  2. #2
    Plutonium Lounger Leif's Avatar
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    Re: Problem Opening Attached Excel File In Outlook (2000)

    What happens if you File > Save the message before trying to open the xls?

    I think Outlook saves such files in a sub-folder of your Temporary Internet Files folder - if you are consistently using something like a default 'Book1.xls' filename, there may be a conflict.
    Try opening an existing (saved) file, File > Send To > Mail Recipient (as attachment). When the message window opens, File > Save, and close the message. Close the file in Excel.
    Open the message (unsent and in your inbox), open the Excel file, then File > Save As should display the path to where your temporay files are saved.

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    Re: Problem Opening Attached Excel File In Outlook (2000)

    I am not an Excel specialist and I don't know why you receive this error but ...

    It is a very bad practice to open any attachment from within Outlook. You should not only save it to you HD but also check it with a virus scanner before opening it. Otherwise you are asking for problems.
    Francois

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    Re: Problem Opening Attached Excel File In Outlook (2000)

    As I indicated (or at least I meant to), there is no problem when I first save the file to either my hard drive, or a network hard drive, and then open that file, as opposed to the unsaved file in the Outlook message.

    This phenomenon has just recently started to happen, as in the past I had no problem directly opening such files from Outlook.

  5. #5
    Plutonium Lounger Leif's Avatar
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    Re: Problem Opening Attached Excel File In Outlook (2000)

    Yes, I think I understood what you were saying - I just didn't explain what I was trying to say very well!

    What I think is happening is that Outlook/Excel need to have access to a saved copy to make it available to be opened. If the attached file is already saved, no problem. If it tries to save to a temporary folder and can't, that's when it all comes unstuck.

    Are you only having the problem with Excel files, or does the same thing happening with Word files?

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    Re: Problem Opening Attached Excel File In Outlook (2000)

    Yep-only Excel. No other attached file types such as Word, Powerpoint, etc., have that problem, and whats funny is that it only started doing it a couple of days ago-could it be that my "My Favorites" or "My Documents" are full or near capacity?
    Jeff

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    Plutonium Lounger Leif's Avatar
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    Re: Problem Opening Attached Excel File In Outlook (2000)

    Unlikely, unless you have hundreds of thousands of files, I think.

    Have you 'experienced' a crash of late (Outlook or Excel)? I still get the feeling it is linked to the temporary folder. Did you manage to locate where yours is and what it has in it? You should be able to safely delete anything in it.

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    Re: Problem Opening Attached Excel File In Outlook (2000)

    No crashes. Where would I find this temp file if I go through "My Computer"?

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    Plutonium Lounger Leif's Avatar
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    Re: Problem Opening Attached Excel File In Outlook (2000)

    Depends on your operating system.
    I'm on W2K and it is in:
    Cocuments and SettingsLeif.domainLocal SettingsTemporary Internet FilesOLK5F3
    Otherwise try the method I suggested in my first reply, or Start > Search > For Files or Folders, and search for 'Temporary' (without the quotes)

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    Re: Problem Opening Attached Excel File In Outlook (2000)

    Nope-no can find, although I did find and delete all of my cached internet hits (i. e., "cookies"). Still no help. Would it help if I sent you a file? Maybe forward you one I couldn't open, as well as one I have saved on my machine?

  11. #11
    Plutonium Lounger Leif's Avatar
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    Re: Problem Opening Attached Excel File In Outlook (2000)

    Probably would do any harm - send to the email in my profile.
    Something to try:
    Send yourself an email with an attached Excel file. When it comes into your inbox, check you can open it. Then do a search for that file - I would expect to see it show up somewhere (other than it's original loaction if it had already been saved).

  12. #12
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    Re: Problem Opening Attached Excel File In Outlook (2000)

    I tried sending a file to me, and it did the same thing. What would I search for?

  13. #13
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    Re: Problem Opening Attached Excel File In Outlook (2000)

    I'm afraid I'm at a loss now. I would have expected you to have found a copy of the file somewhere...
    It might be an idea if you could post your OS, network and mail server info - someone out there must have the answer!

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    Re: Problem Opening Attached Excel File In Outlook (2000)

    When I do this on my system running
    Windows 98 SE
    Office 2000 SR1a
    I note that the temporary file is saved in a sub-folder of my Temporary Internet Files folder.

    I have occassionally seen strange problems on various PCs which have very large numbers of files in Temporary Internet Fiels. How about clearing your temporary internet files from within Internet Explorer to see if this helps?

    StuartR

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    Re: Problem Opening Attached Excel File In Outlook (2000)

    Tried that-still doesn't work. Thanks anyway!

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