Results 1 to 5 of 5
  1. #1
    Star Lounger
    Join Date
    Dec 2009
    Location
    Honolulu, Hawaii
    Posts
    95
    Thanks
    25
    Thanked 1 Time in 1 Post

    Power options unavailable

    This week, after installing the newest batch of Windows Updates, my monitor, which was set to sleep after two hours of no activity, is no longer doing that.

    I went to Settings/Display and tried to see if any changes had been made to my power settings.

    It said "Your power plan information isn't available". When I clicked on the other plans, I got the same message.

    power1.JPG

    When I went to the link for why can't Windows retrieve this information?, I get a troubleshooting page that doesn't address this issue.

    How can I get my power settings back?

  2. #2
    Super Moderator jwitalka's Avatar
    Join Date
    Dec 2009
    Location
    Minnesota
    Posts
    5,005
    Thanks
    71
    Thanked 574 Times in 520 Posts
    Some things to try are shown here:
    http://windowsforum.com/threads/prob...iliable.22678/

    Jerry

  3. #3
    Silver Lounger
    Join Date
    Aug 2012
    Location
    UK
    Posts
    2,256
    Thanks
    37
    Thanked 303 Times in 294 Posts
    Quote Originally Posted by jwitalka View Post
    Some things to try are shown here:
    http://windowsforum.com/threads/prob...iliable.22678/

    Jerry
    Looks like a useful link Jerry and a good find - I'd have clicked the Thanks button for a useful post if we still had the Thanks button.

  4. #4
    Star Lounger
    Join Date
    Dec 2009
    Location
    Honolulu, Hawaii
    Posts
    95
    Thanks
    25
    Thanked 1 Time in 1 Post
    I tried a number of the methods suggested in the link, but none solved my problem until I got to System Restore.

    Restoring the system to just prior to the latest Windows updates brought back my original settings for power management, and allows me to again modify them. This week's Windows updates will have to be re-installed. one-by-one, and should reveal the update that played havoc with my power settings.

    Thanks for all the help.

  5. #5
    Super Moderator jwitalka's Avatar
    Join Date
    Dec 2009
    Location
    Minnesota
    Posts
    5,005
    Thanks
    71
    Thanked 574 Times in 520 Posts
    Happy to hear you solved your problem. Thanks for posting back with the solution.

    Jerry

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •