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  1. #1
    New Lounger
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    Office 2010 popup help screens are blank

    When I click on some feature of Office 2010 the popup help screen associated with that feature is blank ... if I move the mouse around a bit some of the information appears.
    This happens in all the apps...
    Anyone have a suggestion??

  2. #2
    Star Lounger
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    I believe this is a browser issue. In the browser window there is a reload icon (Firefox=rotate arrow) reload the page. It, is I believe a dropped download connection due to interned overload at the server; Or it appears that way.
    If you cannot reload close the window and re-open it. if it continues call for assistance from your Internet service Provider; you mau have a misconfigured connection setting.

  3. #3
    3 Star Lounger KritzX's Avatar
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    Quote Originally Posted by philomel View Post
    I believe this is a browser issue. In the browser window there is a reload icon (Firefox=rotate arrow) reload the page. It, is I believe a dropped download connection due to interned overload at the server; Or it appears that way.
    If you cannot reload close the window and re-open it. if it continues call for assistance from your Internet service Provider; you mau have a misconfigured connection setting.
    How is an Office 2010 issue related to a browser?
    Fact of Life:

    “Real stupidity beats artificial intelligence every time.”
    Terry Pratchett

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