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  1. #1
    New Lounger
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    Error initializing network

    Op System Win 7
    Free AVG anti-virus

    Avg put notice on screen that 2 files were infected with ATDMT. I clicked for AVG to remove the affected file. After that I started receiving, upon startup, the following message:

    Logitech Vid Erroresw
    Error initializing network
    Try selecting a different port in the applications & devices settings advanced area. Logitech Vid will nos perform correctly until this problem has been fixed.

    I went back to a previous restore point and it worked again. However, AVG came up with the same warning and after allowing it to remove the threat, I started receiving the save error message.

    I kept up with things on XP but do not know how to proceed at this time on Win 7.

    Any and all advice will be appreciated in telling me how to correct this problem.

  2. #2
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    I would say go back to the restore point. Once done, forget AVG and install Malwarebytes antimalware. Scan and see what Malwarebytes says and see if it can sort the problem, without involving AVG.
    Rui
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    R4

  3. #3
    Silver Lounger
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    There seems to be conflicting info on ATDMT, but they both agree that it's a Tracking Cookie -

    http://answers.microsoft.com/en-us/i...6-ab4dab9c08ab

    http://www.ehow.com/about_5375788_atdmt.html

    If AVG is removing the Logitech files to remove ATDMT then that is what is causing the damage and AdwCleaner may do a better job, but create another restore point and download/run it in Safe Mode with Networking which will keep AVG out of the picture (so to speak).

    It may also be worth resetting the Hosts file as it can also cause redirects http://support.microsoft.com/kb/972034

    Logitech Vid doesn't appear to be supported any more since 1st July 2013 and they advise to use Skype which may resolve it getting broken after ATDMT is removed http://www.logitech.com/support/articles/10960

  4. #4
    New Lounger
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    After thinking about it, I already use Skype. The Logitech is stopping Firefox from working. I wonder what would happen if I just uninstalled the Logitech program. To be honest, I use the laptop for calls and not the desktop.

    Thoughts?

  5. #5
    Silver Lounger
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    If you are no longer using a program and it's causing a conflict then it's best to get rid of it.

    I'm not sure what AVG has done with it but I would uninstall it intact with the infected files should any orphans be left and use a good 3rd party Uninstaller to dump it and then run your anti malware scan again - not forgetting MS's fixit to reset the Hosts file.

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