Results 1 to 3 of 3
  1. #1
    2 Star Lounger
    Join Date
    Dec 2001
    Location
    North Carolina USA in winter, Maine in summer
    Posts
    156
    Thanks
    3
    Thanked 0 Times in 0 Posts

    Desktop not responsive

    I have run into a rather strange situation several times recently. My system is an HP Pavilion running Windows 7 Home Premium, 1TB Seagate HDD and 4GB RAM. When I restart, or after a shutdown, the desktop (including the taskbar) is completely unresponsive, i.e., none of the desktop icons will work. This is something of a mystery to me and is VERY aggravating. So far the only way I have been able to resolve this situation is to boot into "Safe mode with networking" and do a System Restore. I do not like this approach but it does work. BTW, everything works just fine in safe mode including my ability to connect to my remote computer using LogMeIn. If anyone has any ideas of what might be causing this behavior, how to work around it or, better yet, how to prevent it, I would be most interested in hearing from you.

  2. Subscribe to our Windows Secrets Newsletter - It's Free!

    Get our unique weekly Newsletter with tips and techniques, how to's and critical updates on Windows 7, Windows 8, Windows XP, Firefox, Internet Explorer, Google, etc. Join our 480,000 subscribers!

    Excel 2013: The Missing Manual

    + Get this BONUS — free!

    Get the most of Excel! Learn about new features, basics of creating a new spreadsheet and using the infamous Ribbon in the first chapter of Excel 2013: The Missing Manual - Subscribe and download Chapter 1 for free!

  3. #2
    3 Star Lounger KritzX's Avatar
    Join Date
    Jun 2014
    Posts
    380
    Thanks
    15
    Thanked 41 Times in 41 Posts
    In Safe Mode, open an elevated Command Prompt and enter the following command:
    sfc /scannow
    Then press Enter.
    Fact of Life:

    “Real stupidity beats artificial intelligence every time.”
    Terry Pratchett

  4. #3
    Super Moderator jwitalka's Avatar
    Join Date
    Dec 2009
    Location
    Minnesota
    Posts
    4,662
    Thanks
    67
    Thanked 531 Times in 480 Posts
    If everything works in safe mode, try the Clean Boot diagnostic procedure:
    http://support.microsoft.com/kb/929135

    Jerry

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •