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Thread: Windows Update

  1. #1
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    Windows Update

    My friend is having problems with Windows Update, namely at the moment it has taken over 20 minutes to download 84 updates and it is still saying 0kb downloaded. I tried looking in Microsoft's Download Center for a fix, but no results were found.

    Any ideas as to how to fix this would be appreciated.

    Thanks and regards, Roy
    OS Dual Boot Windows 10 Pro 64 Bit & Windows 7 Pro With SP1 64 bit. (Intel Core i7 7700 Kaby Lake Processor -Asus B150 Pro (LGA1151) Motherboard-GTX550 Ti DirectCU Graphics Card-Memory 16 GB DDR4)

    Roy Whitethread

  2. #2
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    I opened Help and Support to look for problems in Windows Update, and as a result a Microsoft Fixit was downloaded and installed, and 4 of 6 (or it may have been 5 of 7) problems were fixed. Regarding the 2 problems that were not fixed I tried to send the Fixit results to Microsoft, but after 3 failures to send them I gave up. One of the successful fixes was regarding Windows Update Store.

    After the fixit process I went back to Windows Update which then showed that updates were never installed. presumably due to the fix of Windows Update Store. Also I had to reinstall Microsoft Update.

    I am now searching for updates again, but I am not hopeful of a successful outcome.

    I will report further when Windows Update completes.
    OS Dual Boot Windows 10 Pro 64 Bit & Windows 7 Pro With SP1 64 bit. (Intel Core i7 7700 Kaby Lake Processor -Asus B150 Pro (LGA1151) Motherboard-GTX550 Ti DirectCU Graphics Card-Memory 16 GB DDR4)

    Roy Whitethread

  3. #3
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    Do you get an error code with the failures and is there anything in Event Viewer to supplement ?
    Last edited by Sudo; 2014-08-09 at 18:27.

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