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  1. #1
    New Lounger
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    Can't connect to HP Home Server as a network drive

    I was out of the country for a month and since I returned I can't connect to the server as a networked drive from any of the computers on the network.

    As soon as I returned I allowed Windows updates to both my laptop and desktop. Shortly thereafter I noted that my connection to my Home Server wasn't working and when I clicked on it in Windows Explorer a "Windows Security" window pops up asking me for a network password with name and password. I'm really not sure what credentials it wants but I have tried my Windows logon name and password and the home server name and password but it doesn't like either set.

    Interestingly, I can connect to my Home Server with the Home Server App.

    Result I can't access my files and the automatic backups are not happening.

    Any insight or solution?

  2. #2
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    Have you re-booted the server?

    Joe

  3. #3
    New Lounger
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    windows security popup.jpg

    Yes I have rebooted all of the computers and the server.
    To the best of my knowledge I only have a password for the PC and another one for the server. Which one would you expect to ask for?

  4. #4
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    The password for the server. If you can use the Home Server console check the sharing setup and user accounts.

    Joe

  5. #5
    New Lounger
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    Called HP today to get help with this issue and told that this product was past End-of-Life and they wouldn't even attempt to help.

    Something changed on the network and I can't access the server (other than the Console) and the server can't access the PC Back. I am attaching a screen capture of the problem when I tell the server through the Console to open a saved backup
    HomeServerError.jpg
    I know both the Server Password and the Password to use to set up a share to the server.

    Any help appreciated. I have 7TB of data most of which is not backed up further.

  6. #6
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    Have you double checked the user accounts via the Console?
    Have you double checked the sharing settings via the Console?

    Joe

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