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  1. #1
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    Windows 8.1 won't recognise SD cards.

    When I put an SD card into my Dell Inspiron desk top nothing happens, it doesn't show up in This Pc, I have tried two cards and the problem is still there.
    I have tried updating the driver but it says I have the latest driver, is there anything else I can try?
    Neither of the cards are locked.

  2. #2
    WS Lounge VIP mrjimphelps's Avatar
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    Try powering down, plugging in the card, then powering up.

  3. #3
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    Will do, I just ran a trouble shooter and it came up with nothing however I ran a Dell diagnostic on the card reader from the Dell web site and it said it couldn't read the card reader, perhaps it needs enabled?

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    That's very strange, when I powered down then back up two more drives appeared, removable disc E and Recovery Y, when I tried to open E it said to insert a disc, when I removed the card Recovery Y disappeared. I have show hidden folders checked, any ideas?

    Edit to add, the green progress bar at the top of the This Pc screen takes a lot longer than I would expect.

  5. #5
    Super Moderator jwitalka's Avatar
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    Go to the Dell Support webpage for your PC and see if they have Windows 8.1 drivers for your chipset.

    Jerry

  6. #6
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    Thanks Jerry, No dice I'm afraid, I downloaded the driver and it didn't change anything. I just ran another Dell Diagnostic on the reader and got this message.

    We are unable to find the selected device. The device driver for your selected diagnostic is either not installed or installed incorrectly.Please ensure your device is enabled through your device manager or go to Drivers and Downloads to install the latest driver.
    I'm going to try reinstalling the driver.

  7. #7
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    That didn't work , in device manager, disk drives , Generic- Milti-Card USB Device I went to 'properties' , 'driver' then pressed 'uninstall' and was prompted that this would uninstall the device, I clicked 'OK' and the device disappeared from device manager, so I restarted the computer and it came back.
    The problem is still there, it is now showing up as E drive in 'this pc' but wont recognise any cards and when I try to open it the green progress bar takes ages and then I get prompted to insert a disk.

  8. #8
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    I just tried to refresh my OS and got a message saying it couldn't, is there any way to find out why?

    Also at the lock screen I have lost my cursor and this continues to the start screen where it takes a few moments to appear, is my OS corrupt again perhaps?

  9. #9
    3 Star Lounger KritzX's Avatar
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    Have you tried a Clean Boot?

    https://support.microsoft.com/kb/929135

    Try Refresh and see if it completes.
    Fact of Life:

    “Real stupidity beats artificial intelligence every time.”
    Terry Pratchett

  10. #10
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    I'm thinking I might just do a reset of the OS and format the drive although the last time I did this it wouldn't let me format the drive, is there a walk through anywhere for this?
    I have a flash drive recovery from Dell, the last time I tried to recover from the recovery partition it told me it was corrupt. When I used the flash drive to do a reinstall of windows I got as far as being given the option to format the partitions and C drive but when I pressed 'format' nothing happened, so I just deleted the partitions, I wonder if this has come back to haunt me now?

  11. #11
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    Just out of curiosity, what do my sd cards need to be formatted to? Fat32?

  12. #12
    3 Star Lounger KritzX's Avatar
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    Check out THIS article, for more info on FAT32 vs NTFS in storage cards.
    Last edited by KritzX; 2014-08-30 at 11:39.
    Fact of Life:

    “Real stupidity beats artificial intelligence every time.”
    Terry Pratchett

  13. #13
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    Quote Originally Posted by KritzX View Post
    Check out THIS article, for more info on FAT32 vs NTFS in storage cards.
    That cleared it up , thank you.

  14. #14
    3 Star Lounger KritzX's Avatar
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    You're welcome, Rob.
    Fact of Life:

    “Real stupidity beats artificial intelligence every time.”
    Terry Pratchett

  15. #15
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    Fresh install, all Dells drivers installed and the problem is still there, I take it that I can assume this to be a hardware problem then?

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